Dedicated and results-driven professional seeking to leverage experience in operations, logistics coordination, and team leadership to support organizational efficiency, safety, and goal achieving.
Overview
11
11
years of professional experience
Work History
Bag Room Team Lead
Aberdeen Golf and Country Club
Boynton Beach, FL
02.2023 - Current
Manage and motivate a team to achieve operational excellence, maintain quality standards, and provide outstanding service to members.
Oversee the training and development of new hires, ensuring proficiency in company systems, policies, and daily workflows.
Assisted members and guests with golf bag handling, loading, unloading, and transport to and from carts and vehicles.
Organized, staged, and maintained golf bags and equipment for daily tee times and tournaments.
Provided customer service to club members, ensuring a welcoming and professional golf experience.
Prepared golf carts with required equipment, including towels, scorecards, tees, and water when needed.
Lumber Customer Service Associate
The Home Depot Inc
Boynton Beach, FL
10.2021 - 08.2022
Managed customer service, product availability, and overall customer experience while assisting clients with home renovation and construction projects.
Processed orders for windows, doors, and other specialty building materials, ensuring accuracy and customer satisfaction.
Crew Member
All My Sons Moving & Storage
West Palm Beach, FL
03.2018 - 01.2019
Managed and oversaw residential and commercial moving operations for both local and interstate relocations, ensuring efficient execution and customer satisfaction.
Coordinated and supervised moving crews, delegating tasks and maintaining productivity, safety, and quality standards throughout each project.
Ensured the safe handling, loading, transportation, and unloading of customer belongings, with a strong focus on organization and attention to detail.
HVAC Crew Leader
Ziegler Air Conditioning
Orlando, FL
01.2015 - 01.2018
Managed procurement and retrieval of HVAC supplies and equipment, ensuring timely availability of materials for high-end residential and commercial projects.
Assisted in overseeing HVAC installation and service projects, coordinating job site activities and supporting workflow efficiency.
Supervised and supported team members on project sites, ensuring tasks were completed accurately, safely, and in accordance with company standards.
Contributed to project execution for a luxury client base, maintaining a strong focus on quality, organization, and customer satisfaction.