Zachary Smith
Orlando
Summary
Motivated and task-oriented professional with a strong focus on providing excellent customer service while pursuing an Associate in Arts at Valencia Community College. Eager to gain further experience and advance within the field of employment, demonstrating adaptability, efficiency, and dedication to workplace success.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Spirit Halloween
Orlando
09.2025 - 12.2025
- Assisted in managing daily store operations and team performance.
- Trained and mentored staff on customer service best practices.
- Processed inventory shipments and maintained stock organization.
- Resolved customer inquiries and concerns efficiently and effectively.
- Oversaw cash handling procedures during peak shopping periods.
- Supervised daily operations including scheduling shifts, assigning duties.
Retail Associate
Target
Orlando
07.2023 - 09.2025
- Provides exceptional customer service, ensuring a positive shopping experience for guests. Actively assists with inquiries, resolves issues efficiently, and contributes to a welcoming store environment.
- Operates point-of-sale (POS) systems to ensure accurate and efficient transactions. Maintains a strong focus on accuracy and adherence to company policies during each transaction.
- Maintains store appearance by stocking, organizing, and executing planograms. Ensures shelves are visually appealing and well-stocked to enhance the shopping experience.
Seasonal Sales Associate
Spirit Halloween
Orlando
08.2024 - 10.2024
- Guided customers in locating merchandise while offering expert product knowledge and tailored recommendations to enhance their shopping experience.
- Efficiently handled transactions during peak seasonal demand.
- Maintained a secure and organized retail environment by adhering to safety protocols and implementing loss prevention strategies.
Usher
Regal Cinema
Orlando
07.2022 - 07.2023
- Delivered outstanding service to theater guests, including box office and concessions.
- Processed cash and card payments efficiently while adhering to company policies.
- Assisted in maintaining cleanliness and functionality of theater facilities.
Cashier
Publix
Orlando
08.2021 - 07.2022
- Processed customer transactions accurately and efficiently using the POS system.
- Provided friendly and professional service, addressing customer inquiries and resolving issues.
- Handled cash, card, and other payment methods while ensuring transaction accuracy.
- Assisted with bagging groceries and maintaining a clean and organized checkout area.
Cashier
Taco Bell
Orlando
07.2020 - 08.2021
- Took customer orders and ensured accurate preparation of menu items.
- Handled cash and credit transactions with speed and accuracy.
- Maintained a clean and welcoming environment in the dining and kitchen areas.
Education
Associate in Arts -
Valencia Community College
Orlando, FL01-2027
Skills
- Proficient with retail POS systems
- Strong customer service and communication abilities
- Experienced in cash handling and transaction accuracy
- Skilled in stocking, planogram execution, and inventory management
- Knowledge of basic loss prevention strategies
Timeline
Assistant Manager
Spirit Halloween
09.2025 - 12.2025
Seasonal Sales Associate
Spirit Halloween
08.2024 - 10.2024
Retail Associate
Target
07.2023 - 09.2025
Usher
Regal Cinema
07.2022 - 07.2023
Cashier
Publix
08.2021 - 07.2022
Cashier
Taco Bell
07.2020 - 08.2021
Associate in Arts -
Valencia Community College