ZACHARY SOMMERVILLE
Summary
Seasoned Operations Manager and talented leader with seven years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
9
9
years of professional experience
Work History
Yard Manager
Doka USA
01.2023 - 09.2023
- Enhanced yard efficiency by implementing streamlined processes for inventory management and organization..
- Monitored production schedules to ensure on-time delivery of products, meeting customer expectations consistently.
- Managed a team of yard staff, delegating tasks effectively for optimal productivity and performance.
- Increased safety standards in the yard by conducting regular inspections and ensuring compliance with all regulations.
- Optimized space utilization within the yard, maximizing storage capacity without compromising safety or accessibility.
- Maintained an organized system for tracking inventory levels, tools, equipment, and vehicles used throughout daily operations.
- Improved production efficiency by implementing lean manufacturing principles and streamlining processes.
- Managed inventory levels to maintain optimal stock while minimizing waste and obsolescence costs.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Streamlined operations for faster order processing by updating warehouse layout and organization.
Yard Manager
Copart
03.2021 - 01.2023
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Reduced workplace accidents through comprehensive safety training programs and proactive hazard identification.
- Oversaw incident investigations, root cause analysis, and corrective action implementation to prevent recurrence of issues.
- Developed and maintained a robust HSE management system, ensuring adherence to industry standards and regulations.
- Spearheaded employee engagement efforts that contributed to increased HSE awareness and participation across all levels of the organization.
Operations Manager
FedEx Ground
09.2019 - 11.2020
- Streamlined sorting processes by implementing new software and technology, enhancing efficiency and accuracy.
- Reduced overtime costs by optimizing staff scheduling and resource allocation for peak periods.
- Managed a team of sorters to ensure timely completion of tasks while maintaining quality standards.
- Collaborated with other departments to identify areas for improvement, leading to more streamlined operations overall.
- Implemented regular performance evaluations for staff members, providing constructive feedback and opportunities for professional growth.
- Established clear lines of communication within the team, fostering a collaborative work environment that prioritized problem-solving and efficiency.
- Developed strong relationships with vendors to negotiate pricing, secure timely deliveries, and maintain supply chain stability.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
Building Manager
Nature Box Pet Emporium
01.2015 - 05.2019
- Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly.
- Boosted employee retention rates by fostering a positive work environment, providing growth opportunities, and offering competitive compensation packages.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Increased average transaction value by upselling products, promoting add-ons, and cross-selling complementary items.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
Education
High School Diploma -
Rangeview High School
Aurora, CO05.2013
Skills
- Work flow planning
- Risk analysis and management
- Team Leadership
- Relationship Development
- Complex problems analysis
- Employee relations
- Microsoft Office Proficient
- Safety Management
- Inventory Management
- Time Management
Timeline
Yard Manager
Doka USA
01.2023 - 09.2023
Yard Manager
Copart
03.2021 - 01.2023
Operations Manager
FedEx Ground
09.2019 - 11.2020
Building Manager
Nature Box Pet Emporium
01.2015 - 05.2019
High School Diploma -
Rangeview High School
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