Zachary Sparks
Springfield,OH
Summary
Results-oriented Assistant Store Manager experienced in team leadership and operational management. Enhanced customer communication and service through effective training and support strategies. Drove performance compliance with industry standards and regulations to achieve operational excellence.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Assistant Store Manager
Alpha group of Delaware
Delaware, Ohio
06.2025 - Current
- Assisted in daily store operations and maintained high customer service standards.
- Trained new team members on store policies and operational procedures.
- Coordinated staff schedules to ensure adequate coverage during peak hours.
- Monitored sales floor for merchandising compliance and product placement.
- Engaged with customers to address inquiries and resolve issues promptly.
- Collaborated with management on promotional displays and seasonal setups.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
Assistant Manager
Agape Mediterranean
Sunbury, Ohio
05.2023 - 06.2025
- Assisted in daily operations, ensuring smooth workflow and team collaboration.
- Managed inventory levels and coordinated supply orders for restaurant needs.
- Trained new staff on service standards and operational procedures effectively.
- Prepared food items following standardized recipes and safety guidelines.
- Operated kitchen equipment, including slicers, mixers, and ovens effectively.
- Maintained cleanliness of food preparation areas and adhered to sanitation standards.
- Assisted in inventory management by tracking and organizing supplies regularly.
- Collaborated with team members to ensure timely meal service during peak hours.
- Monitored food quality and freshness to meet company standards consistently.
- Followed portion control guidelines to minimize waste and ensure consistency.
- Re-stocked, organized and arranged service and food stations.
Restaurant General Manager
Sandman Gourmet LLC
Westerville, Ohio
08.2017 - 03.2023
- Managed daily restaurant operations ensuring smooth service and customer satisfaction.
- Trained staff on food safety, hygiene, and customer service standards.
- Oversaw inventory management and ensured accurate stock levels for menu items.
- Implemented promotional strategies to enhance restaurant visibility and attract new customers.
- Maintained accurate inventories of food, supplies and equipment.
- Scheduled staff shifts and monitored labor costs.
Education
Big Walnut High School
Sunbury, OHCosmetology - Cosmetology
Delaware Area Career Center
Delaware, OH 08.2008 - 05.2010
Skills
- Inventory management
- Visual merchandising
- Sales floor compliance
- Customer engagement
- Customer relationship management
- Effective communication
References
References available upon request.
Timeline
Assistant Store Manager
Alpha group of Delaware
06.2025 - Current
Assistant Manager
Agape Mediterranean
05.2023 - 06.2025
Restaurant General Manager
Sandman Gourmet LLC
08.2017 - 03.2023
Cosmetology - Cosmetology
Delaware Area Career Center
08.2008 - 05.2010
Big Walnut High School