Zachary Strout
Auburn,AL
Summary
Proven in fast-paced environments, adept at juggling multiple tasks with a focus on delivering exceptional customer service, as demonstrated at Broad Arrow Tavern. Excelled in team collaboration and efficient problem-solving, significantly enhancing operational flow. Mastery in liquor, beer, and wine knowledge paired with an outgoing personality has fostered a loyal customer base and improved service delivery. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Bartender
Broad Arrow Tavern
05.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring an accurate deposit at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Server
Applebee's Grill + Bar
02.2024 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Lead Bartender
18 Central Oyster Bar & Grill
10.2022 - 01.2024
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Collaborated with management to create enticing promotions for special events and holidays, driving increased foot traffic to the establishment.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.
- Assisted in menu development, incorporating seasonal flavors and trends into popular craft cocktails.
- Reduced waste and improved cost efficiency with careful monitoring of liquor usage and optimal ordering practices.
- Coordinated with kitchen staff to ensure timely delivery of food orders to guests at the bar area, enhancing their overall dining experience.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Barback
18 Central Oyster Bar & Grill
04.2021 - 10.2022
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Replaced empty kegs and soda syrups.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Learned how to make wide variety of mixed drinks.
- Delivered food to customers at bar and tables.
- Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.
Table Busser
18 Central Oyster Bar & Grill
03.2020 - 05.2021
- Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Assisted servers in delivering food orders, contributing to timely service and positive guest experiences.
Dishwasher/Prep Line Cook
18 Central Oyster Bar & Grill
07.2019 - 03.2020
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Stepped into additional roles during busy times to boost coverage of important stations.
Education
High School Diploma -
Camden Hills Regional Highschool
Camden, ME06.2022
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Outgoing Personality
- Organizational ability
- Service-oriented mindset
- Clear and effective communication
- Complex Problem-Solving
- Menu Memorization
- Memory retention
Timeline
Bartender
Broad Arrow Tavern
05.2024 - Current
Server
Applebee's Grill + Bar
02.2024 - 05.2024
Lead Bartender
18 Central Oyster Bar & Grill
10.2022 - 01.2024
Barback
18 Central Oyster Bar & Grill
04.2021 - 10.2022
Table Busser
18 Central Oyster Bar & Grill
03.2020 - 05.2021
Dishwasher/Prep Line Cook
18 Central Oyster Bar & Grill
07.2019 - 03.2020
High School Diploma -
Camden Hills Regional Highschool
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