Zachary Sutcliffe
Bend,OR
Summary
Enterprise sales professional who combines prospecting, solution selling, sales analytics, and account planning to build qualified opportunities and move complex deals forward. Uses customer insights and ROI data to shape proposals, prioritize leads, and strengthen decision-making. Supports collaboration across teams to deliver aligned, customer-focused outcomes.
Overview
9
9
years of professional experience
Work History
Enterprise Sales Representative
Smartsheet
03.2024 - 02.2026
- Closed complex enterprise deals through consultative selling and negotiation with multiple stakeholders, ensuring alignment with client needs.
- Developed long-term relationships with key enterprise accounts, enhancing retention and creating opportunities for renewals and upsells.
- Managed sales pipeline and increased qualified opportunities by effectively utilizing customer relationship management tools for tracking and forecasting.
- Worked with marketing, product, legal, and customer success teams to deliver tailored solutions aligned with customer needs and adoption goals.
- Analyzed data to uncover growth opportunities, prioritize leads, and share insights that support better decisions and stronger strategy execution.
- Served as a key point of contact between teams, enhancing collaboration and workflow. between departments, improving communication and coordination.
- Assisted with new employee onboarding, led orientation sessions, and supported compliance with company policies.
Application Sales Executive
Oracle
06.2021 - 01.2024
- FY23 attainment - 121% Sales Quota // FY22 attainment - 112% Sales Quota
- Utilized business use cases and return on investment data to enhance sales strategy
- Communicated with internal stakeholders and leadership teams to align on deal cycles and sales objectives
Front Desk Assistant
Flagstaff Athletic Club
Flagstaff, Arizona
05.2022 - 12.2022
- Welcomed members and guests at front desk for club services.
- Supported check-in process using membership software and access procedures.
- Answered phone calls and directed questions about classes, amenities, and policies.
- Answered phone inquiries in a professional manner and directed calls to the appropriate staff members.
- Resolved membership concerns with clear, professional communication.
- Resolved customer complaints promptly, ensuring positive experiences and effective service.
- Maintained front desk supplies, forms, and daily service logs
- Trained new employees on front desk operations and customer service, fostering team readiness and consistency.
Business Development Consultant
Oracle
07.2019 - 05.2021
- Developed Oracle cloud solution opportunities through targeted prospecting and outreach.
- Presented and demonstrated advantages, features, and functions of Oracle to enhance customer understanding and engagement
- Combined customer insights and industry research to articulate customer challenges and align solutions to their needs
- Qualified leads using Oracle Sales Cloud and CRM records.
- Built account plans for enterprise prospects and existing customers.
Athletic Facilities/Event Operations Assistant
Cal Poly Athletics
San Luis Obispo, California
09.2016 - 06.2019
- Coordinated game day operations for Cal Poly Athletics events and staff
- Performed setup and breakdown duties for all athletic events on campus including; set up marketing signage, sports facility setup, and facility maintenance
- Engaged in all aspects of customer service during sporting events including; ushering and ticket sales for events with an average attendance of 5,000-10,000 attendees
Team Member
Wingstop
San Luis Obispo, California
06.2017 - 08.2017
- Greeted guests and delivered friendly service in fast-paced restaurant environment.
- Took orders accurately using POS system and handled cash register transactions.
- Prepared fresh wings, sides, and drinks following Wingstop food safety standards.
- Packaged carryout orders and verified items for dine-in and pickup guests.
- Maintained clean dining areas, kitchen surfaces, and restrooms throughout shifts.
- Stocked supplies, restocked ingredients, and organized service stations for smooth operations.
- Assisted teammates during rush periods and supported daily shift coordination.
- Followed Wingstop recipes, portioning, and sanitation procedures for consistent food quality.
Education
Business Management Essentials Certification -
Cornell University
08-2022
Bachelor of Arts - Communication Studies
California Polytechnic State University, San Luis Obispo
06-2019
Skills
- Attention to Detail
- Time Management
- Team Collaboration
- Communication
- Adaptability & Willingness to Learn
- Organization & Cleanliness
Timeline
Enterprise Sales Representative
Smartsheet
03.2024 - 02.2026
Front Desk Assistant
Flagstaff Athletic Club
05.2022 - 12.2022
Application Sales Executive
Oracle
06.2021 - 01.2024
Business Development Consultant
Oracle
07.2019 - 05.2021
Team Member
Wingstop
06.2017 - 08.2017
Athletic Facilities/Event Operations Assistant
Cal Poly Athletics
09.2016 - 06.2019
Business Management Essentials Certification -
Cornell University
Bachelor of Arts - Communication Studies
California Polytechnic State University, San Luis Obispo