Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zachary Sutton

Shelbyville,TN

Summary

Driven employee with extensive experience in customer service, and working as a team with great people. Skilled in relationship building, planning, attention to detail, and maintaining direction and productivity. I am eager to learn new practices, and have a fierce desire to succeed.

Overview

12
12
years of professional experience

Work History

Assistant Store Manager

Big Lots!
Murfreesboro, TN
11.2023 - Current

I was hired in 2023 as the Freight Processing Lead. I then filled the temporary Service Lead position before being promoted to Furniture Manager. Following our brief closure and reopening, I was then promoted to Assistant Store Manager. I help manage all aspects of the business. Customer service, freight processing, employee management, receiving, and office and money management are examples of my daily responsibilities.

Associate

InDemand Services/ProVantage Inc.
Multiple Locations
06.2023 - 10.2023

Assisted in the interior remodel of multiple Wal Mart locations. Manual labor, working efficiently with a deadline, and team leading.

Laborer

Reusch Fencing
Multiple Locations, Based In Unionville, TN
07.2021 - 05.2022

Manual outside labor with handling of heavy materials, power tools, and equipment. Examples being Concrete, lumber, chain, aluminum and electrical.

Credit Manager

Bestway Rent-to-Own
Murfreesboro, TN
10.2020 - 04.2021

I managed the finances of all accounts at the Murfreesboro Location. Payment handling, customer service, and also helped with most furniture deliveries. Collaborated with sales staff to align credit offerings with our customer's best options.

Assistant Drug/GM Manager

Kroger
Shelbyville, TN
08.2014 - 07.2019

Started as a Bagger in 2014, and worked my way up through the years to Assistant Drug/GM manager. Handled ordering process and stocking for that department of the store. Also handled the training of new associates in our department. Assisted with seasonal transition each year, as well.

Education

High School Diploma -

Shelbyville Central High School
Shelbyville, TN

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Retail operations
  • Customer relations
  • Attention to detail
  • Store opening and closing
  • Work Planning and Prioritization
  • Relationship building and management
  • Goals and performance
  • Mentoring and coaching

Timeline

Assistant Store Manager

Big Lots!
11.2023 - Current

Associate

InDemand Services/ProVantage Inc.
06.2023 - 10.2023

Laborer

Reusch Fencing
07.2021 - 05.2022

Credit Manager

Bestway Rent-to-Own
10.2020 - 04.2021

Assistant Drug/GM Manager

Kroger
08.2014 - 07.2019

High School Diploma -

Shelbyville Central High School
Zachary Sutton