Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Zachary Taylor

Fort Worth,TX

Summary

Dedicated professional with a strong commitment to continuous improvement and leadership. Quick learner with a proven ability to acquire new skills and retain critical information. Focused on delivering exceptional customer service and fostering strong relationships through effective communication.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate/Customer Service

Black Rifle Coffee Company
Benbrook, TX
08.2023 - Current
  • Coordinated donation efforts, resulting in thousands of dollars contributed to local community.
  • Participated in promotional events, enhancing brand visibility and engagement.
  • Managed product inventory by overseeing orders and invoices with multiple external vendors.
  • Elevated customer experience, building strong relationships

Shift Lead

Dutch Bros Coffee
Fort Worth, TX
03.2022 - 04.2023
  • Developed strategies to minimize customer service delays and enhance efficiency.
  • Trained and supervised staff to ensure compliance with store policies.
  • Restocked and maintained cleanliness of stations to uphold operational standards.
  • Scheduled workforce effectively to optimize staffing patterns, and improve service.
  • Performed duties as Assistant General Manager on several occasions

Sales, Shift Worker

Makers Company, Inc.
Haltom City, TX
07.2021 - 10.2021
  • Ensured timely production of high-quality products to meet customer expectations.
  • Collaborated with team members to achieve production targets and meet tight deadlines.
  • Assembled products based on evolving daily work orders and specific customer requirements.

Education

High school diploma -

Granite Bay High School
Granite Bay, CA
06.2019

Some College (No Degree) - Business Marketing + Sociology

Texas Christian University
Fort Worth, TX

Skills

  • Team leadership and collaboration
  • Event coordination
  • Relationship building
  • Problem solving
  • Brand promotion
  • Customer engagement

Certification

  • Microsoft Certified, 12/2019 - Present, Certified by TCU in Office and Excel
  • Texas Food Manager, 5/2021 - Present Certified by the City of Fort Worth
  • BLS Certified 7/2023 - Present, Certified by the American Heart Association

Affiliations

  • College Athlete for Texas Christian University Baseball
  • Dual-sport letterman at Granite Bay High School for baseball and basketball

Timeline

Sales Associate/Customer Service

Black Rifle Coffee Company
08.2023 - Current

Shift Lead

Dutch Bros Coffee
03.2022 - 04.2023

Sales, Shift Worker

Makers Company, Inc.
07.2021 - 10.2021

High school diploma -

Granite Bay High School

Some College (No Degree) - Business Marketing + Sociology

Texas Christian University

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