Summary
Overview
Work History
Education
Skills
Timeline
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Zachary Thompson

Belpre,OH

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Account Manager

Southeast Beverage
Athens , Ohio
03.2023 - 08.2024
  • Prepared and presented detailed reports on account status, challenges, and growth opportunities to executive leadership.
  • Addressed customer questions and concerns regarding products and services.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Replenished and arranged items to maintain appearance.
  • Listened to customer needs to identify and recommend best products and services.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
  • Monitored industry trends and made recommendations for changes in strategy accordingly.
  • Developed and maintained relationships with key accounts to ensure customer satisfaction.
  • Provided technical support to customers when needed.
  • Maintained an in-depth knowledge of industry trends, competitors, and market conditions to provide strategic advice to clients.

Water Technician

Warren Water Company
Marietta, Ohio
02.2021 - 03.2023
  • Prepared records of plant operations, material quantities and laboratory test results.
  • Handled customers' emergency needs to resolve water problems and resulting damages.
  • Maintained, repaired and lubricated equipment.
  • Managed water recovery and control services by detecting leaks, tracing problems and testing flow.
  • Performed regular inspections of storage tanks, pipelines, valves, and hydrants for signs of corrosion or leakage.
  • Assisted in the repairs of main water lines, service lines, and fire hydrants.
  • Operated heavy equipment to install new and improved meter pits.
  • Operated road bore machines to gain access to existing main water lines.

Pressure Tester

Wagner Energy Services
Marietta , Ohio
12.2019 - 01.2021
  • Diagnosed problems associated with failed tests by performing additional analysis or inspections.
  • Identified areas where improvements can be made in order to optimize efficiency of the testing process.
  • Inspected components before and after testing for signs of damage or wear due to high pressures.
  • Developed reports detailing findings from each pressure test conducted.
  • Maintained records of all test results and data collected during testing process.
  • Replaced flanges on valve stacks.

Quality Control Technician

Strata Solar
Hattiesburg, MS
07.2018 - 10.2019
  • Analyzed issues and recommended corrective actions to improve final results.
  • Outlined remediation plans to standardize results to meet compliance regulations.
  • Completed routine inspections of components and products to fulfill quality assurance requirements.
  • Performed visual and dimensional inspections on manufactured parts.
  • Maintained accurate records on product inspection results and reported findings to management team.
  • Identified areas of improvement in existing processes to increase efficiency.

Laborer Operator

Myers Well Service
Cambridge, Ohio
03.2016 - 06.2018
  • Transported material from one area to another using forklifts or other lifting devices.
  • Repaired and replaced worn or damaged parts on machines as needed.
  • Cleaned or prepared construction sites to eliminate hazards.
  • Operated equipment with strong focus on safety and ground communication.
  • Understood how to operate and maintain job site equipment safely and for maximum productivity.

Education

High School Diploma -

Warren High School
Vincent, OH
05-2013

Skills

  • Account oversight
  • Relationship building
  • Sales development
  • Multi-task management
  • Customer relationships
  • Equipment operations
  • Materials handling
  • Loading and unloading
  • Heavy equipment operation
  • Testing procedures
  • Compliance verification
  • Testing efficiency
  • Quality auditing
  • Environmental monitoring
  • Report preparation
  • Quality management systems
  • Specifications

Timeline

Account Manager

Southeast Beverage
03.2023 - 08.2024

Water Technician

Warren Water Company
02.2021 - 03.2023

Pressure Tester

Wagner Energy Services
12.2019 - 01.2021

Quality Control Technician

Strata Solar
07.2018 - 10.2019

Laborer Operator

Myers Well Service
03.2016 - 06.2018

High School Diploma -

Warren High School

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Zachary Thompson