Zachary Thompson
Bloomington,IN
Summary
Professional retail worker with strong experience in customer service and cash handling. Skilled in operating point-of-sale systems, managing transactions efficiently, and maintaining clean work environment. Reliable team member focused on supporting colleagues and adapting to changing needs to achieve results. Known for strong communication skills, attention to accuracy, and positive attitude.
Overview
5
5
years of professional experience
Work History
Front End Cashier
Kroger
02.2025 - Current
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
- Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
- Facilitated sale of store loyalty cards, increasing customer engagement and repeat visits.
Wash Bay Attendant
Blue Beacon
05.2024 - 08.2024
- Provide customers with information on available services and pricing options.
- Greeted customers and explained car wash options thoroughly.
- Assist other employees in completing tasks related to the operation of the wash bay area.
- Participate in team meetings to discuss best practices for efficient operations.
- Maintain a safe work environment by following established safety procedures and regulations.
Back of House Cook
Panda Express
01.2021 - 08.2023
- Trained new team members on proper meat and vegetable preparation techniques.
- Ensured that all safety standards were followed while preparing meals.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
- Followed established procedures and requirements for safe food handling, storage and service.
Education
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Indiana University, Bloomington
Bloomington, IN05-2028
High School Diploma -
Portage High School
Portage, IN05-2023
Skills
- Teamwork and contribution
- Adaptability to change
- Time management and prioritization
- Problem-solving capacity
- Strong communication skills
- Self-motivation and initiative
- Excellent customer service
- Cash register operation
- Merchandise restocking
Languages
Spanish
Limited Working
Timeline
Front End Cashier
Kroger
02.2025 - Current
Wash Bay Attendant
Blue Beacon
05.2024 - 08.2024
Back of House Cook
Panda Express
01.2021 - 08.2023
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Indiana University, Bloomington
High School Diploma -
Portage High School