Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zachary Vance JR.

Greenville,SC

Summary

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Front Store Associate

CVS Health
Piedmont, SC
08.2022 - 03.2024

Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by the store manager. Every front store associate has a personal connection with each and every customer to ensure proper comfort.

  • Greet each customer in a courteous and professional manner.
  • Assist all pharmacy and front-store customers with their questions and concerns.
  • Request additional help when needed to maximize customer satisfaction.
  • Maintain customer/patient confidentiality according to HIPAA, and company standards.

Service Clerk

Ingles Markets
Greenville, SC
06.2021 - 08.2022

Grocery clerks (or supermarket clerks) assist customers with shopping needs. They maintain product knowledge and memorize the location of items within the supermarket to answer inquiries. They also ensure all products are sufficiently stocked and displayed according to expiration dates.

  • Greeted customers and responded to inquiries in a friendly and professional manner.
  • Assisted customers with product selections, including providing product information and pricing.
  • Organized shelves, displays, and backroom areas to ensure products were easily accessible for customers.
  • Maintained an organized work area to facilitate workflow.

Self Checkout Host

Walmart
Greenville, SC
04.2020 - 04.2021

Oversee self-checkout units, ensuring complete customer satisfaction through prompt and friendly service. Assist customers as they scan, weigh, bag and pay for their own items, ensuring a smooth and seamless process. Serve multiple customers at once and anticipate issues before they occur.

  • Greeted customers and provided assistance with the self-checkout process.
  • Assisted customers in scanning items and entering payment information.
  • Verified customer IDs for alcohol, tobacco, or age restricted purchases.
  • Monitored self-checkout area to ensure smooth operations and compliance with safety guidelines.

Service Clerk

Ingles Markets
Greenville, SC
08.2018 - 03.2020

Grocery clerks (or supermarket clerks) assist customers with shopping needs. They maintain product knowledge and memorize the location of items within the supermarket to answer inquiries. They also ensure all products are sufficiently stocked and displayed according to expiration dates.

  • Greeted customers and responded to inquiries in a friendly and professional manner.
  • Assisted customers with product selections, including providing product information and pricing.
  • Organized shelves, displays, and backroom areas to ensure products were easily accessible for customers.
  • Maintained an organized work area to facilitate workflow.

Education

High School Diploma -

Next High School
Greenville, SC
01-2020

Skills

  • Customer service
  • Communication skills
  • Retail sales
  • Computer skills
  • Cash handling
  • Phone etiquette
  • Basic math
  • Sales
  • Retail math
  • Point-of-sale implementation
  • Reliability
  • Point of sale systems
  • Sales floor organization

Certification

  • Foundations of Digital Marketing and E-commerce
  • Attract and Engage Customers with Digital Marketing

Timeline

Front Store Associate

CVS Health
08.2022 - 03.2024

Service Clerk

Ingles Markets
06.2021 - 08.2022

Self Checkout Host

Walmart
04.2020 - 04.2021

Service Clerk

Ingles Markets
08.2018 - 03.2020

High School Diploma -

Next High School
Zachary Vance JR.