Zachary Weaver
Mohnton,PA
Summary
I'm seeking and ready to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
As your new employee, I look forward to becoming part of your team and bringing my commitment and knowledge to the workplace.
Being a United States Marine has taught me a lot and I'm very eager to bring those skills and lessons to the civilian side of the workforce. My current plan is to continue excelling in the U.S. Marine Corps Reserves while working a full time career with your company!
Overview
3
3
years of professional experience
Work History
0631 Network Administrator
United States Marine Corps
07.2022 - Current
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Monitored system performance and responded to alerts.
- Implemented network security measures to minimize data loss.
- Identified and immediately resolved issues with network devices.
- Verified continuity of computer and telephone system services for users..
- Supported project planning team to promptly address hardware and software problems and network emergencies.
- Diagnosed and resolved hardware and software issues.
Front End Customer Service Associate
Walmart
08.2021 - 06.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Created and maintained pleasant and calming environment to deliver excellent experience for members and guests.
- Investigated and resolved customer inquiries and complaints quickly.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Delivered prompt service to prioritize customer needs.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Met customer call guidelines for service levels, handle time and productivity.
Crew Member/Shift Leader
Cinnabon
10.2020 - 08.2021
- Distributed necessary tasks and duties during each shift.
- Supervised team members and oversaw effective and efficient completion of job duties.
- Quickly and efficiently resolved complaints and escalated issues.
- Set performance goals for individual team members and created reward systems and contests.
Education
High School Diploma -
Manheim Twp High School
Lancaster, PA06.2022
Skills
- Performance Goals
- Personable Demeanor
- Knowledge Base
- Security Monitoring
- Client Relationships
- Multitasking Abilities
- Strong Telephone Etiquette
- Personnel Management
- Creative Solutions
- Cisco
- Social Perceptiveness
- Mathematics
- Reading Comprehension
- Infrastructure Planning
- Monitoring
- Organizational Policies
- Management of Personnel Resources
- Emergency Situations
- Critical Thinking and Analysis
- Time Management
- Equipment Maintenance
- Network Intelligence
- Writing
- Wide Area Network (WAN)
- Network Security Management
- Hardware and Software Monitoring
- Network Intrusion Detection Software
Timeline
0631 Network Administrator
United States Marine Corps
07.2022 - Current
Front End Customer Service Associate
Walmart
08.2021 - 06.2022
Crew Member/Shift Leader
Cinnabon
10.2020 - 08.2021
High School Diploma -
Manheim Twp High School
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