Network Administrator (MOS 0631)
- Maintained network hardware and software and monitored network to support network availability to end users.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Identified and immediately resolved issues with network devices.
- Managed computer operation scheduling, backup, storage and retrieval functions.
- Authored documentation for system configuration and troubleshooting.
- Assisted IT staff on troubleshooting issues and closing calls.
- Diagnosed and resolved hardware and software issues.