Summary
Overview
Work History
Education
Skills
Scholarships And Awards
Timeline
Generic

Zachary Wentz

Summary

Results-driven professional with extensive experience in customer service and sales, emphasizing effective decision-making and team collaboration. Proven track record of enhancing customer satisfaction and achieving sales goals, while managing resources and timelines in dynamic environments. Committed to delivering high-quality support and fostering problem-solving.

Overview

12
12
years of professional experience
4
4
years of post-secondary education

Work History

Bartender

Greene Turtle
Newark, DE
01.2023 - Current
  • Delivered exceptional customer service while efficiently managing time to meet customer needs.
  • Managed cash distribution and payment processing responsibilities.
  • Facilitated team collaboration and assisted management in daily operations.
  • Assisted in training new hires to enhance team performance.

Manager

Denizens Brewing Company
Silver Spring, Maryland
03.2019 - 01.2022
  • Provided high-quality customer service in a fast-paced environment.
  • Managed shift operations and ensured smooth daily facility management.
  • Trained new employees and maintained accurate cash-handling processes.

Construction Worker, Handyman

Gazvoda Constructions
Maryland
06.2014 - 01.2022
  • Performed HVAC maintenance and replacement, plumbing, and remodeling work.
  • Coordinated timely product deliveries to job sites, ensuring project schedules were met.
  • Maintained strict compliance with safety protocols to ensure a safe working environment.
  • Supported customer relations and facilitated sales activities, enhancing customer satisfaction.

Construction Worker, Handyman

Anthony Wilder Constructions
Potomac, Maryland
05.2017 - 08.2017
  • Performed demolition work and handled site cleanup and debris removal.
  • Delivered materials and supplies to active job sites, ensuring timely availability for project execution.
  • Interfaced with customers to address inquiries and managed facility opening and closing procedures for smooth operations.

Education

Business Management -

Wilmington University
Delaware
05.2022 - 05.2026

MBA - Division I lacrosse

Bellarmine University
Kentucky

Diploma -

St. John’s College High School
D.C.

Skills

  • Customer service
  • Conflict resolution
  • Financial records oversight
  • Hospitality service expertise
  • Salesmanship
  • Team training and development
  • Project management
  • Point of sale systems
  • Scholarships And Awards

    • Recipient of the Presidential Scholarship and a Division I Men’s Lacrosse scholarship at Bellarmine University
    • Recipient of a Division II Men’s Lacrosse scholarship at Wilmington University
    • Awarded football, wrestling, and lacrosse scholarships at St. John’s College High School
    • WCAC Wrestling Champion, 2017
    • First Team All-Conference and WCAC Lacrosse Champion, 2017

    Timeline

    Bartender

    Greene Turtle
    01.2023 - Current

    Business Management -

    Wilmington University
    05.2022 - 05.2026

    Manager

    Denizens Brewing Company
    03.2019 - 01.2022

    Construction Worker, Handyman

    Anthony Wilder Constructions
    05.2017 - 08.2017

    Construction Worker, Handyman

    Gazvoda Constructions
    06.2014 - 01.2022

    MBA - Division I lacrosse

    Bellarmine University

    Diploma -

    St. John’s College High School
    Zachary Wentz