Zachary Whalen
Queensbury,NY
Summary
Resourceful professional in marine maintenance demonstrates unmatched productivity and efficiency in completing tasks. Possess specialized skills in navigation on the waterways, troubleshooting, and preventive maintenance. Excel at problem-solving, time management, and customer service, ensuring the smooth operation of motorboats with precision and reliability.
Enthusiastic tour guide with solid background in providing engaging and informative tours to diverse groups of visitors. Possess strong communication skills, adept in storytelling and cultural interpretation, ensuring memorable visitor experiences. Demonstrated ability to manage large groups efficiently while maintaining safety and enjoyment. Improved overall visitor satisfaction through personalized attention and adapting tours to meet individual interests.
Overview
6
6
years of professional experience
Work History
Boat Technician
Castaway Marina
Lake George, NY
12.2023 - 11.2024
- Ensured proper storage of all necessary supplies, tools and materials used in repairs.
- Reconditioned fiberglass hulls by sanding down areas that have been damaged or worn away from use.
- Followed strict safety protocols when handling hazardous chemicals or materials during repairs.
- Cleaned up work area daily to maintain a safe working environment.
- Cleaned inside and out including waxing and buffing
General Laborer
Richard Simmes
Queensbury, NY
09.2023 - 06.2024
- Removed debris from construction sites and disposed of it properly.
- Followed instructions from supervisors regarding specific tasks that needed to be completed.
- Operated hand tools and power tools to complete construction projects.
- Cleaned up job sites after completion of projects.
- Performed general maintenance duties such as painting walls or installing insulation.
- Cleaned tools, equipment, and work areas in order to maintain a safe and organized workspace.
Case Packer Forklift Operator
Just water
Queensbury, NY
11.2022 - 11.2023
- Resolved any mechanical issues with the case packing machine in a timely manner.
- Troubleshot minor problems quickly and efficiently without disrupting workflow.
- Worked collaboratively with other team members in order to meet daily production goals.
- Maintained cleanliness of the work area throughout the shift.
- Performed regular maintenance on equipment to ensure proper functioning.
- Ensured compliance with safety regulations while operating machinery.
Jet Ski Tour Guide
Devocean Water sports
Lake George, NY
05.2019 - 09.2022
- Followed safety protocols at all times while guiding guests through the tour areas.
- Ensured visitors had an enjoyable experience by providing interesting facts and stories related to tour sites.
- Provided detailed information to tourists about local attractions and points of interest.
- Maintained a positive attitude and enthusiasm when interacting with guests.
- Managed bookings, reservations and payments for tours.
- Worked closely with colleagues in order to provide a high level of service throughout the duration of the tour.
- Greeted visitors upon arrival, answered questions regarding tours, travel plans or local area attractions.
- Utilized storytelling techniques to enhance visitor engagement and learning.
Ski Instructor Ropes Course Monitor
West Mountain Ski Resort
Queensbury, NY
12.2019 - 03.2021
- Provided helpful feedback to students in order to improve their technique and style.
- Instructed skiers of all ages and abilities on safety, proper form, equipment usage, and skiing techniques.
- Conducted ski assessments for beginners and intermediate skiers in order to determine their skill level.
- Utilized modern teaching techniques and tools to engage students and foster a positive learning experience.
- Collaborated closely with team to identify issues and quickest methods for remediation.
- Evaluated student performance and provided constructive feedback to enhance their skiing abilities.
- Identified potential hazards on the slopes while providing guidance on how to avoid them.
- Educated guests about local mountain conditions including weather forecasts and trail closures.
- Developed lesson plans that included drills and activities tailored to each student's individual needs.
Education
High School Diploma -
Queensbury Senior High School
Queensbury, NY06-2022
Skills
- Customer service abilities
- Adaptability
- Attention to Detail
- Preventive Maintenance
- Teamwork and Collaboration
- Performance Improvement
- Problem-solving abilities
- Reliability
- Professionalism
- Adaptability and Flexibility
- Excellent Communication
Accomplishments
- First Team inside linebacker
- class a section 2 champions
Timeline
Boat Technician
Castaway Marina
12.2023 - 11.2024
General Laborer
Richard Simmes
09.2023 - 06.2024
Case Packer Forklift Operator
Just water
11.2022 - 11.2023
Ski Instructor Ropes Course Monitor
West Mountain Ski Resort
12.2019 - 03.2021
Jet Ski Tour Guide
Devocean Water sports
05.2019 - 09.2022
High School Diploma -
Queensbury Senior High School
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