Zachary White
Canyon Lake,TX
Summary
Accomplished Shop Manager at Einstein Millworks, adept in customer service and employee management. Leveraged strong vendor relationships and effective cost control, saving significant expenses annually. Fostered a team-oriented environment, enhancing productivity and reducing turnover. Skilled in health and safety protocols, ensuring a secure workplace. Achieved notable customer loyalty through exceptional service and engagement.
Overview
15
15
years of professional experience
Work History
Shop Manager
Einstein Millworks
06.2023 - Current
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
- Established strong vendor relationships for timely delivery of products and seamless order processing, ensuring customer satisfaction.
- Recruited trained, and mentored a high-performing staff, fostering a positive work environment that encouraged teamwork and collaboration.
- Evaluated employee performance through regular reviews, setting clear expectations, and offering constructive feedback for continuous development.
- Implemented effective cost control measures to reduce overheads and maintain profitability during challenging economic times.
- Controlled costs by effectively negotiating with vendors, saving $Amount on budget per year.
- Improved staff morale through regular recognition programs, rewards incentives, open communication channels, resulting in lower employee turnover rates.
- Improved team morale and productivity through regular feedback and recognition programs.
Custom Cabinet Installation
Contractor/Self Employed
02.2013 - 06.2023
- Fostered positive working relationships with subcontractors to ensure seamless integration of cabinetry into larger construction projects.
- Expanded business opportunities by networking within the community and showcasing completed projects in local home shows.
- Improved workflow by maintaining an organized inventory system for tools, hardware, and materials required for each project.
- Delivered exceptional results by utilizing advanced woodworking techniques for precise cutting, shaping, and finishing of materials.
- Reduced material waste by optimizing resource usage during the construction process, resulting in cost savings for both the company and clients.
- Managed multiple projects simultaneously while maintaining deadlines and exceeding client expectations.
- Upheld a high standard of craftsmanship with thorough quality control inspections before delivery and installation.
- Achieved consistent client satisfaction with expert installation of custom cabinetry in residential spaces.
- Collaborated with clients on design specifications, incorporating their needs and desires into the final product.
- Maintained a safe and clean workspace by adhering to safety protocols and implementing proper organization techniques.
- Contributed to the growth of the company''s reputation through word-of-mouth referrals from satisfied customers.
Commercial Construction Assistant Superintendent
Coast to Coast Construction
09.2009 - 02.2013
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Gathered and disposed of worksite debris to remove safety hazards.
- Utilized construction tools and machinery to effectively complete job site projects.
- Followed orders closely to help prepare for jobs, ready sites, complete assignments and clean up work areas at completion.
- Maintained organized job sites, contributing to enhanced worker productivity and faster completion times.
- Identified and fixed issues during phases of production.
- Interacted daily with various project managers, subcontractors, and municipal inspectors to complete construction projects.
- Ensured compliance with all relevant regulations and codes, facilitating smooth inspections and approvals from local authorities.
- Studied plans for each job to gain understanding of materials, tools and work required.
Education
Highschool Diploma -
Northeast Community College
Norfolk, NE05.2006
Skills
- Customer service
- Employee management
- Health and safety
- Employee motivation
- Employee scheduling
- Customer engagement
- Policy enforcement
Timeline
Shop Manager
Einstein Millworks
06.2023 - Current
Custom Cabinet Installation
Contractor/Self Employed
02.2013 - 06.2023
Commercial Construction Assistant Superintendent
Coast to Coast Construction
09.2009 - 02.2013
Highschool Diploma -
Northeast Community College
Similar Profiles
Shaneka ColemanShaneka Coleman
Medical Assistant at Einstein Physicians Family Practice Associates of KOP/ Einstein Multi-Specialty Suite CollegevilleMedical Assistant at Einstein Physicians Family Practice Associates of KOP/ Einstein Multi-Specialty Suite Collegeville
Oliver SeastrandOliver Seastrand
Theatre Technician - Asst. Stage Manager at The Einstein School Players - The Einstein SchoolTheatre Technician - Asst. Stage Manager at The Einstein School Players - The Einstein School
Christopher MunozChristopher Munoz
Finish Carpenter at Tailored MillworksFinish Carpenter at Tailored Millworks