Zachary Williamson
Spring ,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Excellent communication and problem-solving skills for providing customers with best possible service.
Overview
8
8
years of professional experience
Work History
Cold Foods Prep
Newrest
11.2023 - 05.2024
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Assembled, stored and disposed of food using proper food handling, labeling and safety techniques.
- Maintained a safe working environment by following food safety guidelines and proper equipment usage.
- Excelled under pressure during peak service hours, maintaining accuracy and speed throughout meal rushes.
- Upheld high standards of food quality by regularly inspecting ingredients for freshness and discarding any subpar items.
Shipping and Receiving Assistant Manager
RDA Pro-Mart
12.2020 - 10.2023
- Handled shipping and receiving duties efficiently, ensuring that parts arrived on time and in good condition for customers'' needs.
- Checked store shelves for proper cleaning and stock levels.
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
- Managed high-volume inbound calls, providing exceptional service to customers in need of assistance.
- Reduced escalations by effectively addressing concerns at the first point of contact whenever possible.
- Streamlined order fulfillment processes for phone orders or online pickups, resulting in shorter wait times for customers upon arrival.
- Handled phone orders efficiently, accurately recording details for pickup or delivery purposes.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Server/Barback
Tewbeleaux
06.2022 - 09.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
Server/Waiter
BB's Tex-Orleans
10.2021 - 03.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- + Edit or add your own
Merchandising Associate/ Apparel
Academy Sports + Outdoors
10.2019 - 04.2020
- Apparel department, Keeping tables folded, Returns to racks, Fitting room, cleaning, answering phone/customer service, planograms, stocking, inventory, apparel sales associate, folding, computer skills, high review at 6 month evaluation, promoted from sales associate to merchandising team member in under 6 months
Cashier
Piggly Wiggly
09.2018 - 01.2019
- Customer service, cashier, bagger, stocking, money orders
Server/Waiter
Dairy Queen
03.2016 - 08.2018
- Cleaning, cooking, staff scheduling, customer service, training, Taking orders, Serving customers in the Diner/drive thru, Running orders
Education
High school diploma -
Welsh
Welsh, LA05.2017
Skills
- Cash Handling (5 years)
- Merchandising
- Planograms
- Retail Sales
- Time Management
- Customer Service Skills (3 years)
- Warehouse Experience
- Serving
- Team Collaboration
- Food presentation
Timeline
Cold Foods Prep
Newrest
11.2023 - 05.2024
Server/Barback
Tewbeleaux
06.2022 - 09.2022
Server/Waiter
BB's Tex-Orleans
10.2021 - 03.2022
Shipping and Receiving Assistant Manager
RDA Pro-Mart
12.2020 - 10.2023
Merchandising Associate/ Apparel
Academy Sports + Outdoors
10.2019 - 04.2020
Cashier
Piggly Wiggly
09.2018 - 01.2019
Server/Waiter
Dairy Queen
03.2016 - 08.2018
High school diploma -
Welsh