Zachary Zahler
Summary
Well-rounded Bartender/Server committed to providing guests with genuine hospitality and delivering exceptional services. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and providing guidance with menu selections.
Overview
8
8
years of professional experience
Work History
Bartender/server
The Henry
06.2021 - 06.2026
- Delivered exceptional hospitality, ensuring guests felt valued and attended to.
- Addressed and resolved guest concerns swiftly to enhance overall satisfaction.
- Mixed cocktails and crafted signature drinks for diverse clientele.
- Provided exceptional customer service and built rapport with guests.
- Maintained cleanliness and organization of bar area and equipment.
Server
College Park Grill
09.2018 - 01.2020
- Ensured guests felt valued through attentive service and personalized attention.
- Addressed and resolved guest inquiries and concerns in a timely manner.
- Provided exceptional customer service to enhance dining experiences.
- Managed order accuracy and timely delivery to guests.
- Collaborated with kitchen staff for efficient meal preparation.
Education
Bachelor of Arts - Economics
The University of Maryland
Skills
- Crafting cocktails
- Order Fulfillment
- Multitasking
- Time management
- Team Collaboration
- Relationship building
- Customer service excellence
Awards And Acknowledgements
- 100% Shop Score, Received a 100% on a shop score. (3rd party company secretly acts as guest and critiques experience meticulously)
- Employee of the Month, 7x recipient, elected by co-workers and managers.
- Above the Line Card, Awarded 3, for excellent service/hospitality to my guest and respect towards co-workers/managers.
Timeline
Bartender/server
The Henry
06.2021 - 06.2026
Server
College Park Grill
09.2018 - 01.2020
Bachelor of Arts - Economics
The University of Maryland