I pride myself in my exceptional conflict-resolution skills and adaptability. My ever-changing work environment has helped me to develop an extensive array of talents as well as confidence and flexibility toward new job opportunities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Salesperson, Delivery Driver and Forklift Operator
Southern Stone, Inc.
09.2020 - Current
Managed inventory logistics
Provided exceptional customer service by assisting with purchases, scheduling, contracts, payments and countertop maintenance
Applied mathematics skills to create customer quotes and design layouts of cabinets and countertops
Navigated tensions between customers and coworkers with empathy, attentiveness, and a solution-oriented mindset
Coordinated the receipt, delivery, and installation of marble, quartz, and granite materials, multitasking to meet delivery schedules within specified time frames
Grocery Stocker
Pic-n-Sav
09.2018 - 09.2020
Organized shelves and displays in the grocery store to ensure a neat, orderly appearance
Assisted customers with locating items
Utilized material-handling equipment such as pallet jacks, carts and dollies
Computer Technician
PC Plus
03.2017 - 02.2018
Provided technical support over the phone and in-person to resolve issues
Assisted with installing, maintaining and troubleshooting various technologies and applications
Consulted with other technicians on major hardware and software issues to find solutions
Education
Associate in Arts (A.A.) - Music
Wallace Community College
Dothan, AL
05.2014
Skills
Customer Service
Conflict Resolution
Technical Support
Teaching/Tutoring
Complex Mathematics
Forklift Operation
Certification
Technical Support Fundamentals
Data Analyst Foundations
Forklift Certification
Timeline
Salesperson, Delivery Driver and Forklift Operator