Zachary Brennan
Ennis
Summary
Resourceful Student Resident Assistant skilled in event organization and conflict mediation. Fostered community engagement and mentored peers while ensuring safety and compliance. Built strong relationships and enhanced student experiences through effective communication and leadership.
Overview
4
4
years of professional experience
Work History
Student Resident Assistant
Texas Woman's University Housing & Dining services
Denton
08.2024 - Current
- Coordinated events that fostered community engagement and strengthened resident relationships.
- Mediated resident conflicts, ensuring resolution while keeping supervisors informed of evolving situations.
- Addressed resident inquiries and concerns with timely responses and empathetic support.
- Used educational approach to address students about policies and behavior.
- Completed routine and non-routine resident direct care duties to meet physical and emotional needs residents.
- Collaborated with other departments in order to provide comprehensive programming opportunities for students.
- Participated in staff selection and recruitment and attended leadership and training development opportunities.
Clinical Shadowing @ THR Denton
Texas Woman's University- Director: Dr. Noah Lelek
Denton
08.2025 - 12.2025
- Administered medications under supervision of licensed nurses, ensuring compliance with safety protocols.
- Monitored vital signs including blood pressure, temperature, and pulse rate following established guidelines.
- Documented patient information and vital signs accurately in medical records for effective tracking.
- Lifted, ambulated, and fed patients to enhance daily living activities and care services.
- Collaborated with healthcare team members to formulate comprehensive care plans tailored to individual needs.
- Assisted nursing staff with patient care and daily living activities to improve overall patient well-being.
- Participated in clinical rotations across various departments, gaining diverse experience in patient care.
- Supported educational sessions for patients on health management practices to promote wellness awareness.
Cook Trainer
Chic-Fil-A
Denton
08.2023 - 12.2023
- Ensured compliance with health regulations according to local laws and ordinances.
- Monitored and maintained cleanliness of work areas to uphold sanitary conditions throughout shifts.
- Tracked food supply inventory levels to support daily operational needs.
Customer Service Cashier
Freddy's Frozen Custard & Steakburgers
Ennis
01.2023 - 08.2023
- Resolved customer complaints effectively, ensuring customer satisfaction and loyalty.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for swift resolution and enhanced customer experience.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Answered phone calls to assist customers with questions and orders.
- Assisted co-workers with tasks to facilitate efficient store operations and improve overall service delivery.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Maintained cleanliness and presentation of stock room and production floor.
Cook Trainer
Chic-Fil-A
Ennis
05.2022 - 01.2023
- Mentored trainees to ensure they had the skills needed to work independently as a cook.
- Provided constructive feedback to enhance performance of cooks during shifts.
- Observed trainees while they prepared meals so that any errors could be corrected immediately.
- Explained the importance of following established recipes accurately.
- Ensured that all health regulations were adhered to in accordance with local laws and ordinances.
- Monitored cleanliness of work areas and maintained sanitary conditions to comply with health regulations.
- Performed regular maintenance checks on kitchen equipment to ensure safe operation.
- Recommended and implemented improvements to cooking processes, enhancing overall kitchen efficiency.
Education
Some College (No Degree) - Nursing
Texas Woman's University
Denton, TX05-2027
Skills
- Student Mentoring
- Crisis management
- Conflict mediation
- Conflict de-escalation
- Event organization
- Customer service
- BLS certification
- Safety monitoring
- Certification Training
- Organizational Skills
- Flexible and Adaptable
- Leadership Development
- Professional speaking
- Relationship Building
- Resource referral
- Equipment Demonstration
Affiliations
• Fishing
• Hunting
• Reading
• Photoshop
• Gaming
• Starwars Nerd
• Hunting
• Reading
• Photoshop
• Gaming
• Starwars Nerd
Education and Training
BLS Certified
Licensed Scuba Diver
Languages
- English
Timeline
Clinical Shadowing @ THR Denton
Texas Woman's University- Director: Dr. Noah Lelek
08.2025 - 12.2025
Student Resident Assistant
Texas Woman's University Housing & Dining services
08.2024 - Current
Cook Trainer
Chic-Fil-A
08.2023 - 12.2023
Customer Service Cashier
Freddy's Frozen Custard & Steakburgers
01.2023 - 08.2023
Cook Trainer
Chic-Fil-A
05.2022 - 01.2023
Some College (No Degree) - Nursing
Texas Woman's University