Zachary J. Brockman
427 Joan Avenue Girard
Summary
Dedicated Cook/Food Service Manager with a track record of enhancing customer satisfaction at Meijer through expert cooking and meticulous food handling. Excelled in managing kitchen inventory, reducing waste by 20%, and strengthening customer relations with exceptional service. Skilled in both culinary techniques and customer engagement, consistently delivering quality and efficiency.
Overview
8
8
years of professional experience
Work History
Cook/Food Service Manager
Meijer
03.2023 - 09.2024
- Cooked meals to meet customer dietary preferences and special requests.
- Managed kitchen inventory for optimal stock levels and reduced waste.
- Prepared diverse menu items by following standardized recipes and presentation guidelines.
- Engaged with guests to gather feedback and improve menu offerings.
Meat Department Clerk, Customer Service
Giant Eagle
01.2021 - 03.2023
- Wrapped, weighed and filled product with efficiency to manage high volume of customers.
- Packaged meat products securely using appropriate wrapping materials to ensure freshness during transport home from store by customers.
- Followed proper safety, handling, and cross-contamination procedures.
- Handled customer concerns or complaints with professionalism and care, reinforcing a positive company image and cultivating long-term relationships.
Customer Service
Dollar Tree
02.2019 - 01.2021
Server, Customer Service
Youngstown Country Club
03.2017 - 12.2018
Education
High School Diploma -
Girard High School
Girard, Ohio05-2009
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
Timeline
Cook/Food Service Manager
Meijer
03.2023 - 09.2024
Meat Department Clerk, Customer Service
Giant Eagle
01.2021 - 03.2023
Customer Service
Dollar Tree
02.2019 - 01.2021
Server, Customer Service
Youngstown Country Club
03.2017 - 12.2018
High School Diploma -
Girard High School
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