Summary
Overview
Work History
Education
Skills
Other
Affiliations
Accomplishments
Timeline
Generic

Zachary W. Smith

Tempe,AZ

Summary

Dynamic leader with a proven track record at Spa World, excelling in sales expertise, store operations oversight and water chemistry. Mastered problem-solving and training, enhancing team performance and customer satisfaction. Skilled in technology, contributing to significant business development and risk management.

Overview

15
15
years of professional experience

Work History

Store Manager/Sales Manager

Spa World
Phoenix, Arizona
03.2017 - 02.2025
  • Assisted ownership in developing product pricing, advertising campaigns and sales schedules.
  • Answered incoming telephone calls to provide store, products and services information.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Maintained records related to sales for store management.
  • Oversaw daily upkeep of location, inventory and business operation.
  • Documented, validated, and billed warranty claims efficiently.
  • Optimized user experience by addressing concerns, sharing operational insights, and delivering clear solutions.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Provided technical support for customers when needed, answering questions about product features and capabilities.
  • Maintained accurate records of all transactions between customers and company representatives.
  • Managed daily banking activities such as deposits and withdrawals.

Apprentice Electrician

Fairview Electric Co., Inc.
Scottsdale, AZ
01.2010 - 02.2017
  • Installed, maintained, and repaired electrical power and communication systems in residential and commercial settings.
  • Supported owner and office manager in marketing, warranty enrollment, and sales.
  • Tested electrical systems and circuit continuity using ohmmeters, voltmeters, or oscilloscopes.
  • Listened to directives of senior electrical professionals to complete efficient tasks.
  • Worked in all weather conditions and on multiple types of ladders and mechanical lifts.
  • Assembled conduits by threading ends together with couplings or clamps.

Education

High School Diploma/GED -

Coronado High School
Arizona
01.2009

Skills

  • Store operations oversight
  • Sales expertise
  • Training and mentoring
  • Payroll management and scheduling
  • Risk management
  • Problem-solving
  • Verbal and written communication
  • Technologically Savvy

Other

Scored in top 18% of the State of Arizona., Trained leader, facilitator, marketing, management and sales., Cub Scouts/Boy Scouts of America (11yrs), Proffesional Sales Training (3yrs), Scottsdale Teen Board of Youths (5yrs)

Affiliations

  • Golfer
  • Musician
  • Billiards player
  • Mechanic
  • Electrician

Accomplishments

I have had the privilege of being nurtured with care by the owners of Spa World about the hot tub industry from the ground up over the last 7 years and have sat in continuously more important roles starting from warehouse and service all the way to scheduling, sales and management.

Timeline

Store Manager/Sales Manager

Spa World
03.2017 - 02.2025

Apprentice Electrician

Fairview Electric Co., Inc.
01.2010 - 02.2017

High School Diploma/GED -

Coronado High School

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Zachary W. Smith