Dependable professional with experience in retail operations and process control. Strong in inventory management, team building, and problem-solving. Known for training new associates, maintaining compliance, and keeping daily operations efficient and customer-focused.
Work History
Team Lead Sales Associate
1 Year 3 Months
Walmart.Inc | 08.2025 - Current
Monitored inventory levels and coordinated replenishment to reduce out-of-stock conditions.
Supported compliance with store policies, safety procedures, and loss prevention standards.
Managed conflict resolution within the team effectively, promoting open communication and positive collaboration among members.
Trained, coached, and mentored new sales associates for maximum performance.
Up-sold and cross-sold products effectively, driving sales and increasing revenue.
Informed customers of promotions to increase sales productivity and volume.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Built relationships with customers and community to promote long term business growth.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Operator
3 Years 11 Months
Chemtrade Logistics | 01.2021 - 12.2024
Monitored process equipment and adjusted valves, pumps, and controls to maintain safe production flow.
Performed routine inspections and identified mechanical issues before they disrupted operations.
Completed process logs, shift reports, and compliance records with accuracy and consistency.
Loaded and unloaded bulk materials while following handling procedures and site safety requirements.
Waste Water Operator
7 Years 10 Months
ESG Operations | 03.2013 - 01.2021
Monitored wastewater treatment processes, adjusting controls to maintain permit compliance and effluent quality.
Inspected pumps, blowers, clarifiers, and lift stations, identifying issues before equipment failures occurred.
Collected process samples and performed lab analyses to support accurate operational decisions.
Documented plant readings, maintenance activities, and compliance records with strong attention to detail.