- Various outdoor activities like, camping, hiking and backpacking
- Baking
- Indoor Rock Climbing (Bouldering)
- PC Video Games
- Traveling for History and Food
Zachery Duffy
Pensacola,FL
Summary
Information Technology student with strong, basic computer and digital skills, including hands-on experience using productivity software, handheld systems, and order-management technology in fast-paced environments. Proven ability to learn new systems quickly, manage data accurately, and use technology based systems.
Overview
4
4
years of professional experience
Work History
Prime Shopper
Whole Foods Market
Destin, FL
05.2024 - 06.2025
- Accurately fulfilled online grocery orders with 95% accuracy, ranking as the top performer with 105 Units Per Hour on average.
- Managed substitutions, order issues, and customer communications to ensure satisfaction and repeat business.
- Assisted customers in product selection and helping customers locate items around the store.
Online Grocery Pickup Associate
Walmart
Destin, FL
05.2022 - 01.2024
- Assisted customers daily iwith grocery pickups, ensuring quick, friendly, and accurate service.
- Resolved customer issues regarding substitutions, refunds, and order discrepancies both in-person and by phone frequently.
- Used handheld technology to find inventory, verify orders, and track fulfillment progress.
Busser
Olive Garden
Destin, FL
02.2021 - 12.2021
- Cleared and reset tables efficiently, supported servers with refills and meal delivery, and maintained a clean dining area.
- Collaborated with staff to enhance guest experience and ensure a smooth front-of-house operation.
Education
B.S. - Information Technology
University of West Florida
Pensacola, FL08-2027
A.S. Degree - undefined
Northwest Community College
Niceville, FL01.2025
High School Diploma -
Niceville Senior High School
Niceville, FL05-2023
Skills
- Customer Service
- Online Order Fulfillment
- General Computer & Digital Literacy
- Microsoft Word
- Microsoft Excel
- Adobe Photoshop
- Adobe Premiere Pro
- Computer Hardware & Troubleshooting
Interests
Timeline
Prime Shopper
Whole Foods Market
05.2024 - 06.2025
Online Grocery Pickup Associate
Walmart
05.2022 - 01.2024
Busser
Olive Garden
02.2021 - 12.2021
A.S. Degree - undefined
Northwest Community College
B.S. - Information Technology
University of West Florida
High School Diploma -
Niceville Senior High School