Zachery Rose
Summary
Dynamic Program Supervisor with a proven track record at the National Youth Advocate Program, excelling in operational leadership and team development. Expert in treatment planning and building rapport, I successfully implemented strategies that enhanced community outreach and improved program outcomes, fostering collaborative relationships and delivering impactful mental health support.
Overview
8
8
years of professional experience
Work History
Program Supervisor
National Youth Advocate Program
05.2024 - Current
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Coached team members on productivity strategies to accomplish challenging goals.
- Provided ongoing direction and leadership for program operations.
- Assisted with community resources for healthcare and mental health.
- Met with clients weekly providing mental health counseling utilizing trama informed care.
- Provided leadership, guidance and support to staff members.
- Implemented strategies to increase public awareness of social and community service programs.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Developed and implemented training programs for staff.
- Established and maintained relationships with key stakeholders.
- Collaborated with community members to develop and implement service initiatives.
- Researched best practices and developed strategies to improve program outcomes.
Treatment Advocate
National Youth Advocate Program
01.2023 - 05.2024
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Delivered friendly service and offered expert mental health support in every interaction.
- Maintained positive relationships with community to build and nurture dynamic partnerships.
- Conducted pre-screening activities to determine eligibility for supportive services.
- Made referrals to appropriate services, following up to confirm patients received access to required care.
- Met with clients weekly to provide mentor support related to their mental health and employment support.
Housing Advocate
National Youth Advocate Program
11.2022 - 03.2023
- Monitored and evaluated impact of social services on community.
- Implemented and developed programs to address poverty and inequality.
- Cultivated and maintained relationships with community members to facilitate outreach activities.
- Provided support to social service clients in navigating available resources.
- Developed and maintained relationships with community organizations and agencies.
- Developed and maintained accurate records of programs and services.
- Monitored progress towards service plan goals.
Employment Specialist
Bridgeway Inc.
05.2022 - 07.2022
- Recognized client employment barriers and devised strategies to resolve.
- Developed relationships with diverse businesses to develop competitive and permanent job opportunities for consumers.
- Matched clients to open positions based on skills and work requirements.
- Maintained records of consumer employment activity such as potential and current employers.
- Conducted assessments, interviews, and job trials with clients to develop person-centered plans for employment and support.
- Assessed individuals to identify skills, strengths and interests for job placement.
Case Manager
Rosecrance
05.2017 - 11.2019
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Monitored program performance and outcomes for successful delivery of services.
- Created and managed budgets, efficiently allocating resources for social and community service projects.
- Partnered with local organizations to expand access to social and community services.
- Collaborated with community members to develop and implement service initiatives.
Education
Master of Science - Mental Health And Wellness
Grand Canyon University
Phoenix, AZ05-2024
Bachelor of Science - Psychology
Rockford University
Rockford, IL05-2017
Skills
- Detailed Reporting Requirements
- Efficient Document Handling
- Team Development
- Operational leadership background
- Strategic Development
- Eligibility determination
- Motivational interviewing
- Progress evaluations
- Intervention planning
- Treatment Planning
- Building rapport
- Workforce development
- Patient support
- Individualized counseling
- HIPAA compliance
- Problem-solving
- Team collaboration
- Patient management
- Critical thinking
Timeline
Program Supervisor
National Youth Advocate Program
05.2024 - Current
Treatment Advocate
National Youth Advocate Program
01.2023 - 05.2024
Housing Advocate
National Youth Advocate Program
11.2022 - 03.2023
Employment Specialist
Bridgeway Inc.
05.2022 - 07.2022
Case Manager
Rosecrance
05.2017 - 11.2019
Master of Science - Mental Health And Wellness
Grand Canyon University
Bachelor of Science - Psychology
Rockford University
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