Zack Brown
Cary,NC
Summary
Results-oriented Account Manager with extensive experience in sales and supply chain operations, recognized for enhancing customer retention and driving significant revenue growth. Proven expertise in coordinating cross-functional teams to optimize operational efficiency, improve inventory management, and implement sustainable practices. Adept at revenue forecasting, budgeting, and crafting effective marketing strategies while fostering strong client relationships. A committed leader with a successful track record of mentoring teams in high-pressure environments.
Overview
9
9
years of professional experience
Work History
Key Account Manager
Greenology Products
Raleigh, NC
10.2022 - Current
- Develop trusted advisor relationships with key accounts, customer stakeholders, and internal senior leadership.
- Work cross-functionally with production, purchasing, and shipping teams to ensure timely and complete shipments.
- Forecast and track key account metrics, including quarterly sales results and annual forecasts.
- Managed customer escalations effectively to ensure satisfaction.
- Integrated sustainability goals into the supply chain processes.
Partner Success Manager/ Sales Operations
Dream Local Digital
04.2021 - 10.2022
- Processed RFPs and quotes to support the sales department.
- Guide partner resellers in strategizing for improved performance.
- Ensured successful project completion under tight time constraints.
Account Manager
Green Bean Battery
Cary, NC
03.2019 - 04.2021
- Assessed and identified problems related to hybrid vehicle batteries for clients.
- Collaborated with the team achieving significant growth in hybrid battery market.
- Managed logistics and inventory nationwide, while routing field technicians to installations
- Assisted in creating the wholesale program, and maintaining relationships with commercial partners
- Conducted thorough training sessions on sales procedures and compliance guidelines.
Account Manager/ Director Of Sales
Shoeboxed
Durham, North Carolina
01.2016 - 09.2018
- Exceeded sales goals regularly.
- Developed innovative products and strategic plans for Shoeboxed core product line.
- Established partnerships with SMBs to explore email advertising opportunities.
- Created programs to enhance client retention and activation.
- Enhanced user experience through optimized registration steps.
Education
Bachelor Degree - Criminal Justice
Campbell University
Morrisville, North Carolina01.2014
Skills
- Account Management
- Client retention
- Sales Strategy
- Customer service
- Inventory Management
- Inventory Optimization
- Supply Chain Management
- Marketing
- Strong Organizational Skills
- Database and Client Management Systems
- Revenue forecasting and budgeting
Timeline
Key Account Manager
Greenology Products
10.2022 - Current
Partner Success Manager/ Sales Operations
Dream Local Digital
04.2021 - 10.2022
Account Manager
Green Bean Battery
03.2019 - 04.2021
Account Manager/ Director Of Sales
Shoeboxed
01.2016 - 09.2018
Bachelor Degree - Criminal Justice
Campbell University
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