Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zachary Hazzard

North Richland Hills,TX

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

10
10
years of professional experience
1
1
Certification

Work History

ServiceTech/CSR

Scoop Soldiers (Red Poo LLC)
09.2022 - Current
  • Used company software to complete contracts
  • Maintained good relationship with clients
  • Followed any special instructions or limitations that clients provided
  • Reported all relevant information to the owners in a timely manner
  • Responded to customer requests for products, services, and company information.
  • Delivered outstanding problem-solving skills in addressing recurring issues that resulted in improved operational efficiency.

LineCook/Server/CustomerService Representative

Main Event-Frisco
01.2016 - 05.2022
  • Developed and maintained working knowledge of internal policies, procedures and services to appropriately address customer issues.
  • Assisted with mentoring new employees during and after training.
  • Gave accurate and appropriate information to answer questions, troubleshoot issues and resolve complaints.
  • Used job-related software to complete contract forms, prepare change of address records or issue service discontinuance orders.

LineCook

560 by Wolfgang Puck-Dallas TX
08.2019 - 03.2020
  • Prepared sauces and garnishes to add flavor to dishes.
  • Opened or closed kitchen as dictated by department scheduling.
  • Weigh, measure and mix ingredients according to recipes and personal judgment, using various kitchen utensils and equipment.
  • Butchered and dressed animals, fowl, or shellfish or cut and bone meat prior to cooking.

Education

Associates - Computer Science

Collin County Community College
Frisco, Tx
06.2021

High School - undefined

Centennial High School
Frisco, Tx
08.2015

Skills

  • Microsoft Word
  • Mac OS
  • Microsoft Office
  • IT support
  • Windows OS
  • Customer relationship management (CRM)
  • Staff education and training

Certification

  • Food Handler Certification
  • First Aid Certification TABC

Timeline

ServiceTech/CSR

Scoop Soldiers (Red Poo LLC)
09.2022 - Current

LineCook

560 by Wolfgang Puck-Dallas TX
08.2019 - 03.2020

LineCook/Server/CustomerService Representative

Main Event-Frisco
01.2016 - 05.2022

High School - undefined

Centennial High School

Associates - Computer Science

Collin County Community College