Zack Jones
Lowell,IN
Overview
12
12
years of professional experience
Work History
Outdoor Living Enthusiast (Sales)
Groen Homescape
Dyer, IN
04.2024 - Current
- Consulted with clients to understand their needs, designing and selling custom outdoor living spaces.
- Cultivated strong client relationships, leading to repeat business, and referrals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Proficient in landscape design software (Uvision 3D Landscape Creator).
Service Advisor
Rohrman Auto Group
Lafayette, IN
12.2022 - 06.2023
- Calculated materials, supplies and labor costs to develop estimates and prepare work orders.
- Used knowledge of services to recommend additional products and offerings to customers.
- Generated close to $100,000 in sales each month with an average of 4.8 customer satisfaction.
- Examined records and papers to verify warranty and service contract coverage.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered phone calls and responded to questions and concerns.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Facilities Manager
Faith Ministries
Lafayette, IN
01.2014 - 06.2016
- Planned maintenance activities in accordance with 1M budget limitations, building use needs, and operational requirements.
- Recruited and mentored 4 part-time maintenance staff.
- Managed over 30 court-ordered community service workers.
- Addressed building emergencies with high-level urgency and developed timely and effective solutions.
- Called in equipment repair services and maintained supplies by ordering new inventory.
- Prepared monthly maintenance reports to present to key facility team members.
- Led investigations into system issues and planned fixes to minimize downtime and control costs.
Education
Purdue University - Organizational Leadership
Bachelor of Science
West Lafayette, IN05.2022
Skills
- Merchandising knowledge
- Relationship selling
- Market research and analysis
- Sales expertise
- System inspections
- Schedule coordination
- Service planning and scheduling
- People skills
- Problem solving
- Critical thinking
- Communication
- Microsoft Office
Timeline
Outdoor Living Enthusiast (Sales)
Groen Homescape
04.2024 - Current
Service Advisor
Rohrman Auto Group
12.2022 - 06.2023
Facilities Manager
Faith Ministries
01.2014 - 06.2016
Purdue University - Organizational Leadership
Bachelor of Science