Zack Kirby

Autoscience is a large volume shop specializing in general automotive repair and performance of all makes and models. I was hired to manage and grow this business for its owner, maximize the efficiency of the shop with its current space and employee's. When I took on this role in 2020, Autoscience on average was seeing yearly gross sales of 1.3 million. I was given the opportunity to implement any process or suggestion I had. In 2021 we saw our gross sales grow to 1.7 million and in 2022 we improved to 2 million in sales. All with the same staff that had been working there when I started. In 2023 we dealt with challenges involving two main technicians having to take significant amount of time off due to surgeries or other health reasons. Despite this we are on target to do 2.2 million in sales for 2023.

Some of the many job duties in this roll include:

-Insuring customer satisfaction. Solving customers problem when they arise.

-Consultation with all performance oriented clients.

-Managing the work flow of 50-80 work orders a week.

-Managing all employee's. Creating the schedule, payroll, training, assisting with personal or work related issues for the employee's as needed.

-Managing and setting up whole sale distributor accounts.

-Managing special events(car shows, track events etc).

-Managing the bank account/accounting.

-Picking up a mop and cleaning.

AWDTuning is a performance shop specializing(at the time) in the performance of all things all-wheel drive. Specifically Subaru, Mitsubishi and Nissan. Job duties in this roll included:

-Consultation advise for the client to achieve their performance goals. This includes creating estimates, giving customers options depending on their budget and goals. Answering inquires via email, phone, social media.

-Directing the work flow and managing dozens of projects at a time.

-Sourcing and ordering needed parts and materials for projects.

-Setting up and managing wholesale accounts with distributors.

-General management of employee's.

Managing inventory, directing other technicians to their duties and assisting other technicians with accomplishing their tasks. Assuring overall day-to-day progress with the back of the shop.