JOHN MOTEN
Las Vegas,NV
Summary
Dynamic restaurant management professional with a proven track record at Hussong's Cantina, excelling in cost control and customer service. Strong leader skilled in team management and training, optimizing profits while fostering an enthusiastic environment. Eager to leverage culinary experience and superb communication skills to drive success in future endeavors.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Hussong's Cantina
Henderson, NV
06.2024 - Current
- Prepared flash reports and weekly ops
- Scheduled and directed staff in daily work assignments to maximize productivity
- Efficiently resolved problems or concerns to the satisfaction of all involved parties
- Minimized loss and misuse of equipment through proper restaurant supervision and staff training
- Exhibited thorough knowledge of supervisory duties, service techniques, and guest interactions and food and beverage program
- Developed and maintained exceptional customer service standards
- Optimized profits by controlling food, beverage and labor costs on a daily basis
- Performed checkouts of servers and bartenders to ensure that all transactions were accounted for
Team Leader
Blue Ribbon Brasserie
Las Vegas, NV
01.2022 - 06.2024
- Scheduled and directed staff in daily work assignments to maximize productivity
- Efficiently resolved problems or concerns to the satisfaction of all involved parties
- Minimized loss and misuse of equipment through proper restaurant supervision and staff training
- Exhibited thorough knowledge of supervisory duties, service techniques, and guest interactions and food and beverage program
- Worked directly with group sales in set up for BEO's
- Scheduled monthly pest control services with Ecolab
- Developed and maintained exceptional customer service standards
- Optimized profits by controlling food, beverage and labor costs on a daily basis
- Performed checkouts of servers and bartenders to ensure that all transactions were accounted for
Captain
Blue Ribbon Brasserie
Las Vegas, NV
01.2018 - 12.2022
- Scheduled and directed staff in daily work assignments to maximize productivity
- Efficiently resolved problems or concerns to the satisfaction of all involved parties
- Minimized loss and misuse of equipment through proper restaurant supervision and staff training
- Exhibited thorough knowledge of supervisory duties, service techniques, and guest interactions and food and beverage program
- Developed and maintained exceptional customer service standards
- Optimized profits by controlling food, beverage and labor costs on a daily basis
- Performed checkouts of servers and bartenders to ensure that all transactions were accounted for
Server
Blue Ribbon Brasserie
Las Vegas, NV
01.2017 - 12.2018
- Assisted guests with making menu choices in an informative and helpful fashion
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods
- Appropriately suggested additional items to customers to increase restaurant sales
- Delivered quality food and beverage service to guests in a responsible manner
- Collaborated with management to properly train team members
- Maintained a neat personal appearance
- Served each guest with a sincere, pleasant and enthusiastic attitude
- Became familiar with restaurant and hotel VIP guests while focusing on generating repeat clientele
Lead Bartender/Server
DOCG
Las Vegas, NV
01.2012 - 01.2017
- Assisted guests with making menu choices in an informative and helpful fashion
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods
- Appropriately suggested additional items to customers to increase restaurant sales
- Delivered quality food and beverage service to guests in a responsible manner
- Maintained familiarity with the latest in mixology, bar equipment and sanitation standards
- Prepared mixed drinks; poured wine, beer and nonalcoholic beverages; prepared coffee and espresso drinks
- Assisted in the creation and deployment of restaurant signature cocktails
- Collaborated with management to properly train team members
Restaurant Manager
DOCG
Las Vegas, NV
01.2015 - 01.2016
- Scheduled and directed staff in daily work assignments to maximize productivity
- Efficiently resolved problems or concerns to the satisfaction of all involved parties
- Minimized loss and misuse of equipment through proper restaurant supervision and staff training
- Exhibited thorough knowledge of supervisory duties, service techniques, and guest interactions and food and beverage program
- Developed and maintained exceptional customer service standards
- Optimized profits by controlling food, beverage and labor costs on a daily basis
- Performed checkouts of servers and bartenders to ensure that all transactions were accounted for
Bartender
DOCG
Las Vegas, NV
01.2010 - 12.2012
- Maintained a neat personal appearance
- Served each guest with a sincere, pleasant and enthusiastic attitude
- Broke down bar after events and returned leftover liquor, and glassware to appropriate location
- Opened and closed bar tabs and transferred guests' checks to dining area
- Processed cash, credit card and voucher payments
- Became familiar with restaurant and hotel VIP guests while focusing on generating repeat clientele
Education
Bartending
Crescent School of Gaming And Bartending
Las Vegas, NV10-2010
Skills
- Culinary experience
- Profit & Loss
- Cost Control
- Customer-oriented
- Eager to continue learning and growing
- Proficiency in use of Avero
- Proficiency in use of Info Gen
- Proficiency in use of Stratton Warren
- Proficiency in use of Triple Seat
- Proficiency in use of Oracle
- Proficiency in use of SEVENROOMS
- Team management
- Cash handling
- Labor Cost Analysis
- Stable work history
- Superb communication and people skills
- Shift management
- Strong leader
- Restaurant Management
- Training & Development
Certification
- Non Gaming Sheriffs Card
- Alcohol Awareness Card- TAM
- Southern Nevada Food Handlers Card
- ServSafe Manager Card
Additional Information
Proficient in Microsoft Office including Word and Excel, Tock, Ovation, Toast, Beverage Control, Toast, 7shifts, Perfect venue and Infogenesis.
Timeline
Assistant General Manager
Hussong's Cantina
06.2024 - Current
Team Leader
Blue Ribbon Brasserie
01.2022 - 06.2024
Captain
Blue Ribbon Brasserie
01.2018 - 12.2022
Server
Blue Ribbon Brasserie
01.2017 - 12.2018
Restaurant Manager
DOCG
01.2015 - 01.2016
Lead Bartender/Server
DOCG
01.2012 - 01.2017
Bartender
DOCG
01.2010 - 12.2012
Bartending
Crescent School of Gaming And Bartending