Zackery Knight
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
Work History
Area General Manager
PepsiCo
04.2022 - Current
- Currently overseeing total business operation of Midland and Fort Stockton Pepsi facilities, managing 5 professional direct reports, and 80+ indirect reports.
- Responsible for successful PnL management based on annual operating financial plan, customer service, and growth/development of professional direct reports.
- Adept in transformational leadership, spearheading multiple sales restructure projects between 2022-2024, the largest being the addition of Gatorade brands in big box retailers.
Unit General Manager
PepsiCo
11.2020 - 04.2022
- Responsible for achieving sales and revenue targets for the Fort Stockton distribution location, managing 13 direct reports across a broad geography of customers in West Texas.
- Was tasked with right-sizing business to bring location back to state of profitability, successfully bringing profit margin flat in first year, growing by 5% in second year.
- Managed location PnL, building annual operating financial plan each year to work against full year, utilizing various data points for success.
Sales District Leader
PepsiCo
02.2017 - 11.2020
- Responsible for 10+ direct reports (8 sales reps and 2 reset professionals) over a geography of 250 accounts.
- Maximized sales distribution of authorized PepsiCo brands through specific customer based selling strategies, achieving top market sales growth 3 years in a row.
- Acquired new business through account specific contractual agreements, signing and maintaining year over year, yielding satisfactory revenue results for customer and company.
Supply Chain Operations Supervisor
PepsiCo
05.2016 - 02.2017
- Responsible for managing the warehouse operations of Midland, San Angelo, and Fort Stockton facilities, Midland being a 24 hour operation.
- Ensured standards were kept and exceeding in environmental safety with both employees and the physical buildings.
- Successfully managed PnL statements to the benefit of $100,000+ in total savings through time in role.
- Reduced turnover by maintaining structure and accountability in loading and inventory processes.
Supply Chain Merchandising Supervisor
PepsiCo
06.2015 - 05.2016
- Maintained merchandising brand standards across distribution geography.
- Responsible for 18 diverse direct reports, managing payroll and labor costs, training, and safety.
- Drove $40,000+ in labor savings over the course of time in role through personally created daily labor tracking tools.
- Was market lead process owner for merchandising specific productivity measure, managing market level reporting for multiple locations.
Utility Sales/Merchandising Lead
PepsiCo
07.2011 - 06.2015
- Trained new team members for faster integration into the team, increasing overall efficiency.
- Increased customer satisfaction through prompt response to service requests and effective problem resolution.
- Mentored new team members, fostering a supportive work environment that encouraged professional growth.
- Oversaw daily operations, coordinating tasks efficiently to maximize team performance.
Customer Service Manager
Kroger Food Stores
04.2008 - 07.2011
- Conducted regular performance evaluations for team members, identifying areas for improvement and creating targeted action plans.
- Facilitated clear communication between departments, ensuring seamless resolution of customer concerns in a timely manner.
- Responsible for deposits and daily sales record keeping for customer service department.
Education
Bachelor of Science - Business Management And Analytics
University of Phoenix
Tempe, AZ06.2027
Pearblossom Private School
Pearblossom, CA05.2009
Skills
- Workforce Planning
- Succession Planning
- Operations Management
- Talent Acquisition
- Labor Relations
- Strategic Planning
- Business Development
- Sales Leadership
- Process Improvement
- KPI Tracking
- Employee Development
- Data Analysis
Affiliations
- The National Society of Leadership and Success (UOPX Chapter)
Timeline
Area General Manager
PepsiCo
04.2022 - Current
Unit General Manager
PepsiCo
11.2020 - 04.2022
Sales District Leader
PepsiCo
02.2017 - 11.2020
Supply Chain Operations Supervisor
PepsiCo
05.2016 - 02.2017
Supply Chain Merchandising Supervisor
PepsiCo
06.2015 - 05.2016
Utility Sales/Merchandising Lead
PepsiCo
07.2011 - 06.2015
Customer Service Manager
Kroger Food Stores
04.2008 - 07.2011
Bachelor of Science - Business Management And Analytics
University of Phoenix
Pearblossom Private School
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