Zack Nielson
Ogden
Summary
Dedicated team member skilled in customer service, sales transactions, and inventory management. Committed to enhancing customer experiences and achieving team goals in fast-paced environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Team Member
Shake Shack
Riverdale
05.2025 - 10.2025
- Delivered exceptional customer service in fast-paced dining environment to enhance guest satisfaction.
- Supported food preparation and upheld meal quality and presentation standards to maintain customer satisfaction.
- Operated cash register and processed customer transactions accurately.
- Maintained cleanliness of dining area and kitchen to meet health standards.
- Coordinated with team members to achieve service goals during peak hours, ensuring timely meal delivery.
- Stocked supplies and organized inventory for efficient workflow.
- Followed safety procedures while handling food and equipment properly.
Sales Associate
Foot Locker
Ogden
08.2024 - 05.2025
- Delivered exceptional customer service by addressing inquiries and resolving issues, fostering customer loyalty.
- Assisted customers in selecting footwear and apparel for various sports activities.
- Educated customers on product features and benefits, improving their shopping experience and informed decision-making.
- Collaborated with team members to achieve daily sales goals and targets.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained store presentation through organized merchandise and cleanliness, enhancing shopping environment.
- Managed restocking of inventory to ensure availability of popular items on the sales floor.
Education
High School Diploma -
Canyon Heights
Kaysville, UT02-2026
Skills
- Cash handling
- Sales transactions
- Food safety
- Inventory management
- Product knowledge
- Team collaboration
- Customer service
Certification
- Food Handlers Permit
Timeline
Team Member
Shake Shack
05.2025 - 10.2025
Sales Associate
Foot Locker
08.2024 - 05.2025
High School Diploma -
Canyon Heights