Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Zackery Rice

Weed,CA

Summary

Seeking a career opportunity where I can contribute over three years of Law Enforcement experience as an Air Force Policeman, and as a Security Assistant for the Department of Defense. Successful managing situations requiring diplomacy, fairness, firmness, and sound judgment. With a well-rounded background in customer service, seeking to expand into a more challenging and rewarding career in Law Enforcement.

Overview

5
5
years of professional experience

Work History

Computer Network Technician

Snowcrest Internet
Mount Shasta, CA
06.2022 - Current
  • Troubleshot hardware and software to determine and rectify network problems.
  • Diagnosed and resolved hardware, software and network problems and replaced defective components.
  • Installed cabling, wireless routers and telephone systems for data communications networks.
  • Supported users both local and by phone with problem resolution and education.
  • Ran cabling and installed data drops for new node installations.
  • Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.

City Carrier Assistant

United States Postal Service, USPS
Mount Shasta, CA
11.2021 - 06.2022
  • Signed and received mail with signature requirements upon delivery and loading.
  • Delivered mail and packages to customers on the prescribed route while processing check submissions, money orders, and stamp purchases.
  • Sorted mail according to order of address appearance for easy access on the route.
  • Kept inventories of stamps and other supplies and re-stocked as necessary to prepare for customer needs.
  • Maintained records on customers with mail forwarding and change of address requests.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Directly interacted with customers to deliver mail, packages, and ordered goods.
  • Helped customers by carrying oversized parcels inside residences.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Carried out day-day-day duties accurately and efficiently.
  • Drove operational improvements which resulted in savings and improved profit margins.

Police Officer

City Of Weed, California
Weed, United States
08.2021 - 09.2021
  • Enforced traffic laws and ordinances through visual observation and radar speed detection.
  • Patrolled assigned areas to prevent and detect roadway crimes.
  • Apprehended suspects, read Miranda Rights and transported offenders to jail.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Conducted thorough investigations of serious injury and fatality traffic accidents.
  • Developed organizational system for case records, reports, logs and agendas.
  • Validated evidence for admissibility and preserved evidence to be utilized incourt hearings.
  • Talked regularly with citizens to establish rapport and become a familiar presence in the area.

Visitors Control Center Technician

Department Of Defense (Air Force)
Joint Base Elmendorf-Richardson , AK
02.2020 - 08.2020
  • Review NCIC criminal history utilizing Open-Fox application to grant or deny base access to federal contractors, visitors, veterans, and any other persons seeking access to Joint Base Elmendorf-Richardson
  • Verify personal identification against authorization documents, issue base passes, vehicle permits, or other forms to authorize access, and brief employees and visitors on controls and restrictions associated with access to Federal installation
  • Exercise independent judgment in resolving conflict with the general public
  • Seclude individuals who are determined to be unfit for base access via NCIC Open-Fox background check application, and produce Federal Debarment Letter ensuring the individual is aware of base access denial and appeal process
  • Maintain strict confidentiality when processing confidential information
  • Maintain a cohesive work environment when working with Federal Police Officers and Military Police Personnel
  • Perform bio-metric fingerprint entry into Defense Biometric Identification System (DBIDS) for base visitors, contractors, government employees, and any other persons seeking access to Joint Base Elmendorf-Richardson
  • Analyzed DBID'S data to check for errors and inaccuracies before printing/scanning and distributing DBID'S Identification cards
  • Provide accurate, consistent record keeping and data entry
  • Verify EAL for DBID'S data, determine installation gate entry permissions for DBIDS holder/ enter date of DBID's card expiration
  • Enroll new DBID's profile information into DBID's application for military contractors or visitors
  • Verify DBID's information with state-issued identification or passport
  • Determine the length of visitor pass by verbal communication with visitor sponsor, ensure only DOD cardholders and contractors with escort sponsorship authority are allowed to escort personnel.
  • Receive and answer inquires from the public and base personnel for all questions related to base access, weapons registration, base denial, and appeal process
  • Assist customers with completion of required forms such as long term visitor requests; non-official foreign visitor pass, caretaker agent card, restricted area badges, weapons cards, lost or stolen access cards, DBID's registry, VA cemetery, and all other inquiries
  • Ensure all guest are aware of responsibilities as a visitor to Joint Base Elmendorf-Richardson
  • Perform weapon registration for all on-base personnel who are required to register personally owned firearms into AFJIS (Air Force Justice Information System)
  • Distribute weapons identification cards to on-base personnel after performing weapons registration
  • Monitor document marking, control, and access procedures
  • Alert Law Enforcement desk sergeant when individual seeking base access is flagged for warrant or BOLO via NCIC
  • Enforce Federal policies regarding individuals visiting Joint Base Elmendorf-Richardson

Security Forces Specialist

U.S Air Force
Whiteman AFB, MO
04.2013 - 03.2016
  • Protected nuclear and conventional weapons systems utilizing deterrence, detection, delay, and denial of individuals who are not allowed access to nuclear weapon and components
  • Prepared reports by collecting, analyzing, and summarizing information
  • Verified identification of all persons entering and exiting the military installation
  • Apprehended and detained suspects, searched persons and property, and conducted interviews to gather evidence
  • Maneuvered communications vehicles, intrusion detection equipment, and other special-purpose equipment to facilitate operations
  • Operated and maintained sophisticated communications equipment
  • Detected and apprehended any unauthorized personnel
  • Unlocked rooms and suites for authorized contractors
  • Investigated all security and safety violations
  • Monitored alarm systems to detect any unauthorized entries into protected areas
  • Processed and logged accurate and detailed incident reports
  • Responded to calls in both routine and emergencies
  • Responded quickly and effectively to all security violations and duress alarms
  • Verified each individual's credentials to enter restricted areas and denied access to unauthorized persons
  • Maintained surveillance of the building and identified all officials and employees before authorizing entrance
  • Delivered accurate verbal and written reports to leadership
  • Efficiently scanned all forms of identification into DBID'S system
  • Performed command directed random vehicle inspections on inbound and outbound vehicles entering Whiteman Air Force Base
  • Performed DBID's registration for base contractors seeking base access

Produce Clerk

WinCo Foods
Redding, CA
10.2011 - 05.2012
  • Checked product shelves to review for proper price labels and handled price changes when requested by management
  • Maintained safe, neat and clean working environment at all times
  • Readied items for sales floor stocking by affixing tags and preparing pallets
  • Stayed current on available products, store promotions and customer service policies to better assist with any need
  • Inspected floor displays, noted missing items and immediately replenished merchandise
  • Supported promotional plans by updating signage with price changes
  • Assisted customers with price checking and finding requested items in store
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies
  • Checked for outdated and overripe items and removed them from inventory to eliminate illness and other risks
  • Utilized dollies and pallet jacks to unload and organize merchandise from delivery trucks
  • Cleaned and sanitized all work surfaces and equipment in accordance with company guidelines
  • Cleaned shelves and restocked with food and other merchandise when product was running low
  • Pleasantly greeted customers and provided prompt and courteous service at all times
  • Scanned shelves and product cases to locate expired, outdated and spoiled items
  • Secured products when transporting to different areas of store to prevent merchandise damage

Education

No Degree - Criminal Justice

Security Forces Apprentice Course
Lackland AFB Texas

No Degree - General Education

Shasta College
Redding, CA

Certification - California POST Academy

College of The Siskiyou's Law Enforcement Academy
Weed, CA
06.2021

High School Diploma -

Anderson High School
Anderson, CA
06.2010

Skills

  • Relationship development
  • Conflict resolution techniques
  • Records maintenance
  • Project organization
  • De-escalation techniques
  • Customer service
  • Emergency response
  • Safety and security
  • Communication
  • Team building
  • Data entry
  • Time management
  • Operational improvement

Accomplishments

  • Distributed over 40 Federal Debarment Letters over the course of seven months to individuals determined unfit for access to Joint base Elmendorf - Richardson
  • Successfully vetted over 20 military contractors performing emergency maintenance on the installation gate vehicle barrier system enabling Military Police to perform their duties without a security incident
  • Performed NCIC background check on over a thousand base visitors over the course of seven months without a security incident
  • Document and ensure all foreign visitors are vetted thoroughly and with accuracy when visiting Air Force Installation, ensured foreign visitor is properly vetted through Air Force Office of Special Investigations
  • Accurately pulled NCIC criminal history for federal Law Enforcement when the Law Enforcement Desk Sergeant requested assistance, relayed vital information to Law Enforcement personnel via mobile radio and landline
  • Notified desk sergeant of individual with BOLO seeking access to base, resulting in the safety and security of base populace and all agencies involved in the responding force
  • On two occasions notified desk sergeant of veteran seeking quick access to installation for emergency medical treatment, because of quick thinking and utilization of communication equipment both veterans were transported to base ER for life saving procedures
  • Trained new airman on DBIDS/ OpenFox application and base access procedures and policies
  • Registered over 200 personally owned weapons for military personnel over the course of seven months
  • Vetted over 30 foreign national visitors to Joint Base Elmendorf - Richardson
  • Selected to perform nuclear convoy machine gunner detail for operation Global Thunder in 2014
  • Successfully stopped and detained unauthorized individual attempting to gain entry into the temporary Protection Level 1 area and notified area supervisor of security threat resulting in the prevention of a " Dull Sword " nuclear incident
  • While performing vehicle searches at the on base search pit for oversized vehicle searches I detected explosive material utilizing FIDO handheld explosion detection system, Immediately detained vehicle driver and notified chain of command, the immediate area was cordoned and evacuated until EOD took over scene resulting in the safety and security of all on base personnel
  • Performed presidential security detail for President Obama during his visit to Whiteman AFB in 2013
  • Performed security detail for B2 stealth bomber during 2013 show of force mission to North Korea

References


Donald Nachand (Supervisor)

(907) 717-3625

Adam Smalling (Supervisor)

(812) 968-4921

Skyler Miller (co-worker)

(435) 813-2399

Tyler Murphy (co-worker)

(518) 645-0383

Faith King (co-worker)

(503) 979-1838

Aaron Sparling (co-worker)

(217) 565-1888

Isaac Razo (Academy Graduate)

(559) 926-6888

Timeline

Computer Network Technician

Snowcrest Internet
06.2022 - Current

City Carrier Assistant

United States Postal Service, USPS
11.2021 - 06.2022

Police Officer

City Of Weed, California
08.2021 - 09.2021

Visitors Control Center Technician

Department Of Defense (Air Force)
02.2020 - 08.2020

Security Forces Specialist

U.S Air Force
04.2013 - 03.2016

Produce Clerk

WinCo Foods
10.2011 - 05.2012

No Degree - Criminal Justice

Security Forces Apprentice Course

No Degree - General Education

Shasta College

Certification - California POST Academy

College of The Siskiyou's Law Enforcement Academy

High School Diploma -

Anderson High School

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Zackery Rice