Zachery Saunders
Danville,VA
Summary
Innovative Restaurant Manager with more than 14 years of food preparation and service experience. Motivates team members to meet challenging customer demands in fast-paced environments. Never sacrifices quality, safety or cost control measures vital to sustainable business operations.
Overview
18
18
years of professional experience
Work History
Driver
UPS
Danville, Va
09.2021 - Current
- Operated delivery vehicles to ensure timely transportation of packages.
- Adhered to safety regulations and traffic laws to maintain compliance.
- Completed pre-trip inspections to ensure vehicle readiness and safety.
- Managed package routing effectively to optimize delivery efficiency.
Manager
Kickback Jack's
Danville, VA
01.2020 - 02.2022
- In charge of developing operational trends and proactively adjusting strategies to maintain alignment between performance and objectives.
- Responsible for driving financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
- Develops team members into supervisors and department managers to promote family-based and performance-oriented culture.
- Delegates work to staff, setting priorities and goals.
- Encourages feedback from customers to implement in-store operational changes.
Kitchen Manager
Olive Garden
Danville , VA
04.2015 - 01.2020
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
- Mentored front of house personnel on company policies customer service techniques and professional communication.
- Obtained high ratings from county health department for 5 years consecutively.
- Collaborated with server trainees to document and resolve potential customer concerns to drive brand satisfaction and loyalty.
- Efficiently resolved problems or concerns to satisfaction of all involved parties.
Culinary Professional
Olive Garden
Danville, VA
05.2013 - 04.2015
- Inspected freezers and refrigerators prior to each shift to check temperature levels and verify proper functionality.
- Supervised preparation of specialty items and customer requests to verify accuracy in production.
- Monitored quality, presentation and quantities of plated food across line.
- Oversaw hiring, training and development of kitchen employees.
- Reduced food costs by estimating purchasing needs and buying through approved suppliers.
Kitchen Manager
Mayflower Seafood Restaurant
Danville, VA
06.2008 - 05.2013
- Oversaw meal preparation and monitored food handling to encourage safety.
- Trained employees on cooking techniques, safety standards and performance strategies.
- Motivated kitchen staff by establishing goals to increase productivity and quality.
- Worked with vendors to establish strong relationships and maintain proper inventory supplies.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
Education
Bachelor of Science - Criminal Justice
Bellevue University
Bellevue, Nebraska2018
Associate of Arts - Criminal Justice
Danville Community College
Danville, Virginia2015
Skills
- Restaurant operations management
- Labor and food cost control
- Staff development talent
- Full service restaurant background
- Customer-oriented
- CRM
- Conflict resolution
- Multitasking
- Team building
- Reliable and trustworthy
Education and Training
other
Timeline
Driver
UPS
09.2021 - Current
Manager
Kickback Jack's
01.2020 - 02.2022
Kitchen Manager
Olive Garden
04.2015 - 01.2020
Culinary Professional
Olive Garden
05.2013 - 04.2015
Kitchen Manager
Mayflower Seafood Restaurant
06.2008 - 05.2013
Bachelor of Science - Criminal Justice
Bellevue University
Associate of Arts - Criminal Justice
Danville Community College