Zackary B. Jones
Summary
Experienced in law enforcement for over a decade, with a background in police patrol, criminal investigations, and protective services. Skilled in high-stakes investigations, responding to 2,000+ emergency calls, and preparing 1,500+ incident reports. Proficient in evidence handling, surveillance, detainee transportation, and conducting suspect interviews, especially on federal investigative and protective assignments. Committed to safeguarding lives and enhancing institutional security through disciplined enforcement and collaborative efforts.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Special Agent 1811 GS 9 Step 1
United States Secret Service (USSS)
06.2024 - Current
- Conducted protective operations for the president, vice president, and other dignitaries; coordinated advanced site.
- Bolstered public trust in law enforcement by conducting community outreach programs, emphasizing transparency and accountability.
- Analyzed vast amounts of intelligence to identify potential threats, playing crucial role in preventing acts of terrorism.
- Strengthened interagency collaborations, sharing critical intelligence with partner organizations to dismantle terrorist cells.
- Partnered with international agencies to address cross-border crimes, ensuring a global approach to crime prevention efforts.
- Enhanced national security by leading comprehensive investigations into organized crime networks.
- Prepared comprehensive reports, ensuring accurate documentation of investigative findings and legal compliance.
Police Officer
Dallas County Hospital District Police Department
12.2020 - 06.2024
- Responded to over 2,000 emergency calls across Parkland Hospital and 12 satellite clinics, mitigating threats and maintaining public order under high-pressure conditions, contributing to a 30% decrease in onsite disturbances.
- Conducted comprehensive preliminary and follow-up investigations for incidents, including robberies, disturbances, and domestic violence, resulting in the resolution of 95% of reported cases.
- Executed routine and targeted patrol operations, applying federal and state laws in a diverse urban environment, increasing community safety perceptions by 22% through proactive policing.
- Generated over 1,500 incident reports using Tyler Technologies, ensuring documentation complied with all legal and procedural requirements and supported successful case adjudication.
- Led de-escalation efforts during critical incidents, applying advanced training in crisis response and negotiation to reduce use-of-force incidents by 40%.
- Apprehended offenders and conducted interviews and interrogations.
Police Officer
Irving Police Department
02.2018 - 02.2020
- Conducted traffic enforcement and patrols across high-crime zones, reducing traffic-related offenses by 18% and contributing to a 12% drop in violent crime in target areas.
- Collaborated with investigative teams to support surveillance operations, utilizing law enforcement databases and electronic surveillance to aid in over 200 criminal apprehensions.
- Drafted detailed arrest and interrogations supporting case prosecution, achieving a 97% conviction rate for investigated offenses.
- Delivered community engagement initiatives to strengthen public trust, increasing community-police cooperation rates by 35% over one year.
- Maintained clear communication with local, state, and federal agencies to coordinate high-priority cases and warrants.
Detention Officer
Irving Police Department
05.2017 - 12.2018
- Processed over 3,000 detainees during intake by conducting fingerprinting, photography, risk screening, and classification, reducing intake processing time by 25%.
- Maintained security for detainees during transportation to hospitals and courts, completing over 700 secure transfers with zero escape or incident.
- Monitored inmate behavior during meals, hygiene, and recreation, ensuring compliance with facility protocols and contributing to a 20% reduction in internal infractions.
- Seized and inventoried detainee property following federal and local laws, managing 1,000+ property records with 100% chain-of-custody accuracy.
- Authored daily reports and bond documentation, maintaining thorough and timely legal records supporting law enforcement and judicial proceedings.
Detention Officer
Maricopa Sheriff's Office
10.2015 - 07.2016
- Processed daily intake of 30–40 inmates, conducting fingerprinting, searches, and classification following correctional procedures and federal law.
- Conducted 300+ inmate escorts to courts, medical appointments, and cell blocks, ensuring inmate compliance and facility security.
- Executed routine and emergency cell searches, recovering contraband in 15% of inspections, improving institutional safety.
- Participated in confidential informant interviews, documenting actionable intelligence contributing to internal investigations and external agency collaboration.
- Maintained detailed seizure and release records for inmate property, ensuring 100% compliance with legal documentation standards.
Corrections Officer
Arizona Department of Corrections
09.2014 - 10.2015
- Booked and classified over 2,500 inmates, ensuring compliance with intake regulations and medical screening protocols.
- Conducted routine headcounts, cell inspections, and facility surveillance, contributing to a zero-security breach record during tenure.
- Responded to medical crises and emergency evacuations, providing critical support, safeguarding staff and inmates.
- Developed reports for seizures, arrests, and releases, transmitting records to judicial and law enforcement agencies with 100% accuracy and within required deadlines.
- Supported special operations, including long-distance inmate transport and contraband investigations, bolstering interagency security efforts.
Education
Bachelor of Science - Criminal Justice
University of North Texas
Denton, TX01-2025
Skills
- Criminal & Federal Investigations
- Protective Operations & Civil Disobedience/Riot Tactics
- Tactical & Technical Surveillance
- Control Tactics/Use of Force & Ambush/Raid Tactics
- Weapon Systems SR-16, Glock 19 & 47, M4 Carbine, H&K P2000, 12-gauge Remington Model 870
- Cyber & Electronic Crime Investigations
- Evidence Collection & Asset Forfeiture
- Interview & Interrogation Techniques
- Team Leadership & Instruction
- Public Safety & Interagency Collaboration
- Intelligence Analysis & Report Writing
- Tactical & Emergency Response Training
- Firearms proficiency (CQB, marksmanship, tactical movement)
- Defensive tactics and use of force continuum
- Medical response (eg, trauma care, tactical combat casualty care)
- Surveillance & Counter-Surveillance
- Static and mobile surveillance
- Threat identification and behavior analysis
- Counter-surveillance techniques in public and secure environments
- Radio Communications & Incident Command Protocols
- Secure radio ops
- Chain of command communication in emergencies
- Real-time coordination under pressure
- Interviewing witnesses
- Undercover investigations
- Crime prevention
- Records management
- Risk assessment
- Calm in crisis situations
- Defensive tactics
- Compliance assessment
- Detailed report writing
- Interrogation skills
- Background checks
- Cybersecurity awareness
- Video surveillance systems
Certification
- USSS Special Agent Training Academy, Laurel, MD, 2025
- Emergency Services Initial Response, Laurel, MD, 2025
- Counterfeit Currency Detection and Prevention Certification, Laurel, MD, 2025
- Criminal Investigator Training Program (CITP-2446), FLETC, 2024
- National Computer Forensics Institute Training, Hoover, AL, 2024
- Basic Corrections Certification, Phoenix, AZ, 2015
- Detention Services Certification, Irving, TX, 2017
- Law Enforcement Technology Certification, 2017
- Basic Course in Applied Police Science, 2018
- Certified Peace Officer, 2018
Timeline
Special Agent 1811 GS 9 Step 1
United States Secret Service (USSS)
06.2024 - Current
Police Officer
Dallas County Hospital District Police Department
12.2020 - 06.2024
Police Officer
Irving Police Department
02.2018 - 02.2020
Detention Officer
Irving Police Department
05.2017 - 12.2018
Detention Officer
Maricopa Sheriff's Office
10.2015 - 07.2016
Corrections Officer
Arizona Department of Corrections
09.2014 - 10.2015
Bachelor of Science - Criminal Justice
University of North Texas
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