Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zackary Peterman

Commerce Township,MI

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

3
3
years of professional experience

Work History

Team Lead

Party City USA
01.2021 - 08.2023
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
  • Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.

Education

Bachelor of Science - Pre-Law

Arizona State University
Tempe, AZ
05.2027

Skills

  • Customer Focus
  • Coaching and Mentoring
  • Performance monitoring
  • Performance Improvement
  • Schedule Management
  • Complaint resolution
  • Operations Management
  • Diversity and Inclusion
  • Regulatory Compliance
  • Influencing skills

Timeline

Team Lead

Party City USA
01.2021 - 08.2023

Bachelor of Science - Pre-Law

Arizona State University
Zackary Peterman