Hi, I’m
Zackery Germany
Data Entry Operator
Henrico,VA
Summary
Productive Data Entry Operator adept in managing diverse databases and ensuring continuous accuracy. Well-versed in Data Entry Operator . Strong aptitude for Data Entry Operator and efficient with demonstrated success in quickly identifying and correcting discrepancies. Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
3
years of professional experience
4
Patient Service Representative
5
Administrative Operator
Work History
Athena Consulting & Psychological Services, Richmond, VA
Administrative Clerk
10.2021 - 03.2023
Job overview
- Maintained records and personnel files to drive administration and office support.
- Performed office automation duties using email, desktop publishing and spreadsheets.
- Monitored logs and work records to track and manage reports, inventory and supplies.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Typed, formatted and edited correspondence and other documents.
- Reviewed files, records and other documents to obtain information or respond to requests.
Mako Medical Laboratories, Henderson, NC
Medical Courier
08.2021 - 11.2022
Job overview
- Picked up medical specimens from local care providers for delivery to laboratory.
- Coordinated parcel delivery using strong time management skills.
- Documented pickups and deliveries and submitted reports after shift.
- Used GPS navigation to plan routes and rerouted for unexpected delays.
- Maintained delivery vehicle with regular upkeep and basic repairs.
- Maintained adherence to stringent delivery deadlines.
- Documented items transported, recipient information and problems.
Henrico Doctor's Hospital Forest, Henrico, VA
Patient Service Specialist
07.2020 - 09.2021
Job overview
- Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
- Obtained proper authorization and identification to release confidential medical records.
- Provided helpful assistance by anticipating and responding to needs of patients and family members.
- Registered patients by verifying records to update computer system and patient charts.
- Greeted patient and explained transport plan and destination.
- Provided patient transport using various equipment and adhered to safety protocols.
- Used wheelchairs, seat chairs and gurneys to move patients.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Lifted patients using proper body mechanics and lifting techniques.
- Assisted patients with entering and exiting vehicles, and transferring from or to wheelchairs or stretchers.
Education
J. Sargeant Reynolds Community College , Richmond, VA
Associate's in Business from Business Management
01.2020
J. Sargeant Reynold Community College , Richmond, VA
BBA from Business Administration And Management
12.2019
Glen Allen High School , Richmond, VA
High School Diploma
06.2015
Skills
- Information Verification
- Account Management
- File Management
- Case Management
- Customer Relations
- CRM Software
- Outstanding Communication Skills
- Billing Inquiries
- Call Control
- Database Research
- Inbound Customer Service
- Documentation and Reporting
- Inbound Call Management
- Delivery Tracking
Timeline
Administrative Clerk
Athena Consulting & Psychological Services
10.2021 - 03.2023
Medical Courier
Mako Medical Laboratories
08.2021 - 11.2022
Patient Service Specialist
Henrico Doctor's Hospital Forest
07.2020 - 09.2021
J. Sargeant Reynolds Community College
Associate's in Business from Business Management
J. Sargeant Reynold Community College
BBA from Business Administration And Management
Glen Allen High School
High School Diploma
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