Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Zacmari Sanders

McKinney,TX

Summary

Results-oriented, and highly motivated Product/Project Manager eager to take on new challenges! Proven strong work ethic, exceptional interpersonal skills and adept at working effectively unsupervised and quickly mastering new skills.

Dedicated and focused excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals.

Overview

8
8
years of professional experience

Work History

Product/Project Manager

Oportun Inc.
Frisco, TX
12.2016 - 11.2023
  • Built and established strong partnerships with internal teams and stakeholders, resulting in successful project outcomes and achieving company goals.
  • Collaborated with stakeholders to define business requirements and user stories and ensure project goals are met on time and within budget.
  • Collaborated closely with senior management on long-term strategic planning initiatives.
  • Gathered partner feedback in order to maintain and improve satisfaction.
  • Provided updates summarizing progress made on projects set by executive team members.
  • Prioritized features according to constant changes in company-wide OKRs.
  • Successfully led the planning and implementation of retiring the old enterprise BI tool with minimal impact to users with a tight timeline.
  • Successfully led the planning and implementation of the new enterprise BI tool.
  • Trained product teams in the company on how to use the new Business Intelligence platform effectively.
  • Maintained documentation for all changes made to Business Intelligence systems and processes (via Confluence and Coda).
  • Conducted regular status meetings with internal teams to track progress against established milestones.
  • Led daily standup meetings to gather updates and identify potential blockers.
  • Held monthly retrospective meetings in order to reduce blockers/dependencies and improve efficiency.
  • Effectively increased team morale by connecting with each team member.
  • Set goals to keep projects on-task and maximize team performance.
  • Recognized by management for being a top performer in the company.

Business Intelligence Analyst

Oportun Inc.
Frisco, TX
11.2016 - 11.2019
  • Converted data into actionable business insights for teams throughout the company.
  • Created reports and dashboards using Birst (BI tool).
  • Conducted data analysis and built relevant reporting to deliver insights to senior business leaders.
  • Collaborated with stakeholders to define business requirements for reporting projects.

Technical Account Manager

Yardi
Dallas, TX
06.2015 - 10.2016
  • Developed customer relationships, identified customer needs and provided technical solutions.
  • Managed multiple accounts simultaneously while maintaining full satisfaction from each customer.
  • Offered technical support to customers regarding product use, operation and maintenance.
  • Resolved customer-submitted cases and issues and documented account activities.

Education

Bachelor of Science - Business Information Systems

University of North Texas
Denton, TX
05-2015

Skills

  • Teamwork and Collaboration
  • Stakeholder Alignment and Communication
  • Agile Software Development
  • Product Lifecycle Management
  • Product Roadmaps
  • End to End Feature Delivery
  • Agile Methodology
  • Scrum Framework (Jira)
  • Requirements Gathering
  • Prioritization and Execution
  • Project planning and tracking
  • Documentation Management (Atlassian, Coda, Confluence)

Languages

Spanish
Native/ Bilingual

Timeline

Product/Project Manager

Oportun Inc.
12.2016 - 11.2023

Business Intelligence Analyst

Oportun Inc.
11.2016 - 11.2019

Technical Account Manager

Yardi
06.2015 - 10.2016

Bachelor of Science - Business Information Systems

University of North Texas

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Zacmari Sanders