Overview
Work History
Education
Skills
Timeline
Generic

Zadora Delacruz

Saint Paul,MN

Overview

3
3
years of professional experience

Work History

Associate

Ace Hardware
Inver Grove Heights, MN
07.2022 - Current
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Trained new cashiers on proper use of registers and store policies.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Processed refunds and exchanges according to company policy.
  • Answered customer inquiries over the phone and through email.
  • Provided customers with product information and resolved their issues in a timely manner.
  • Assisted customers in navigating the website, placing orders, and completing payments.
  • Performed data entry tasks related to sales, returns, accounts receivable.
  • Ensured all customer service standards are met at all times.

Processor

Goodwill Store
West St Paul, MN
08.2021 - 11.2021
  • Received and tracked incoming inventory shipments.
  • Organized warehouse space for efficient storage of products.
  • Inspected damaged goods prior to disposal or return to vendor.
  • Maintained a clean work area by sweeping, mopping, dusting shelves.
  • Processed returns of defective merchandise as required.
  • Staged and sorted multiple types of products for loading.

Crew Member

Tree Trust
St Paul, MN
06.2021 - 08.2021
  • Planned and designed landscaping projects to meet customer needs and preferences.
  • Cultivated soil by using rakes, shovels, hoes, trowels or other tools.
  • Applied fertilizers and pesticides according to safety regulations.
  • Transported plants, turf and other materials to designated areas for installation.
  • Pruned trees, shrubs, hedges, bushes and vines to enhance their growth patterns.

Education

High School Diploma -

Avalon School
Saint Paul, MN
06-2023

Some College (No Degree) -

Inver Hills Community College
Inver Grove Heights, MN

Skills

  • Cash Handling
  • Workplace Safety
  • Preparing reports
  • Data Entry
  • Computer Skills
  • Research abilities
  • Attention to Detail
  • Customer Engagement
  • Time Management
  • Customer Service

Timeline

Associate

Ace Hardware
07.2022 - Current

Processor

Goodwill Store
08.2021 - 11.2021

Crew Member

Tree Trust
06.2021 - 08.2021

High School Diploma -

Avalon School

Some College (No Degree) -

Inver Hills Community College

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Zadora Delacruz