Zaequan Solomon
Everett,WA
Summary
Professional with robust experience in guest services, ready to excel in client-facing roles. Skilled in managing front desk operations, supporting team collaboration, and adapting to changing needs. Strong expertise in communication, problem-solving, and multitasking, ensuring smooth operations and high customer satisfaction. Reliable, approachable, and results-driven, with focus on delivering exceptional service and fostering positive environment.
Qualified Front Desk Associate with hands-on experience in managing daily operations and ensuring seamless guest interactions. Efficiently handled administrative tasks while maintaining welcoming environment. Demonstrated excellence in communication and multitasking.
Overview
4
4
years of professional experience
Work History
Front Desk Associate
Muv FItness
12.2022 - Current
- Keeping front desk tidy and presentable with all necessary material
- Greeting and welcoming guest as they approach the front desk
- Answer questions and address complaints
- Keep updated records and files
- Check, sort and forward emails
- Answer all incoming calls and redirect them or keep messages
Cashier
Texaco(Chevron)
09.2020 - Current
- Handle cash, credit, or check transactions with customers
- Ensure pricing is correct
- Issue change, receipts, refunds, or tickets
- Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
- Make sales referrals, cross-sell products, and introduce new ones
- Greet customers when entering or leaving establishment
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Education
Associate of Science - Electrical Engineering
Everett Community College
Everett, WA06-2029
High School Diploma -
Cascade Senior High School
Everett, WA06.2023
Skills
- Time management
- Problem-solving skills
- Guest relations
- Scheduling
- Scheduling appointments
- Front office support
- Cash handling
- Multi-line phone systems
- Auditing
Timeline
Front Desk Associate
Muv FItness
12.2022 - Current
Cashier
Texaco(Chevron)
09.2020 - Current
High School Diploma -
Cascade Senior High School
Associate of Science - Electrical Engineering
Everett Community College
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