Zafir Dissou
Summary
Analytical, highly energetic with a naturally positive attitude and goal oriented who has accumulated many years of management experience and leadership both in sales and finance. My experience in those two areas has given me the opportunity to generate profits above expectations all while insuring a very high customer satisfaction index.
Overview
8
8
years of professional experience
Work History
Finance and Insurance Director/Sales Manager
Peacock Ford (Peacock Automotive Group)
Maitland, FL
07.2022 - Current
- My Position as Finance Director with Peacock Ford has allowed me to oversee the entire finance department composed of two other finance managers, which has allowed me to leverage my previous experience as Business/Finance manager for Jaguar Land Rover Hilton head to inforce compliance in the finance department as well provide guidance for exceptional profitability
- I have had the opportunity to work with regulatory representatives to complete accurate filings and maintain compliance with banks/financial partners
- I have recommended new Dealer Management System (DMS) that when acquired has significantly helped improve the finance department process for a better customer experience therefore satisfaction.
Finance and Insurance Manager/Closing Manager
Jaguar Land Rover - HHI (Peacock Automotive Group)
Hilton Head Island, SC
12.2018 - 06.2022
- My transition to Business/Finance manager at Jaguar Land Rover Hilton Head from my short period of time as a Sales Consultant and Closing manager has giving me the opportunity to learn and become a master at knowing how to deal with the variety of financial institutions (Banks) by understanding their programs and developing some incredible relationships with the underwriters to provide many suitable options to our client, all while unsure profitability for the organization
- I have also learned many of the ins and outs of a dealership operation from the sales floor all the way to fixed operation
- My time in the said position has allowed me, from a revenue stand point, to produce an average of over 3.8 Million dollars in gross yearly aggregate revenue
- Otherwise, an average of $4200.00 per vehicle sold (PVR)
- I have also learn to sales valuable insurance products (intangibles) such as: Maintenance plans, Service contracts (Extended warranty), appearance protection, etc.
- And Consistently exceeded the dealership Product Per Deal (PPD) expectation.
Senior Sales Consultant
Jaguar Land Rover - HHI (Peacock Automotive Group)
Hilton Head Island, SC
01.2018 - 09.2018
- My short period of time spent as a sales consultant for Jaguar Land Rover Hilton Head before becoming a closing manager then a Finance Manger has taught me how to properly and quickly build report with all range of customers and particularly the luxury customer base
- I able to do so by employing an extensive product knowledge to assist my clients through the process of making informed decisions
- I have developed a strong book of business of repeat clients within that short period of time who trusted my knowledge of our products
- I have effectively used a consultative sales approach tailored to the my clients to ensure a personalized experience
- I have collaborated with the management team to create and implement some marketing strategies to help create more sales opportunities and profit generation
- I have learned the value of utilizing the CRM to properly manage my customers and be organized with my work.
Assistant Supervisor
Hillcrest Educational Centers, Inc
04.2016 - 01.2018
- During my time at Hillcrest Educational Center, I have learned, among many things, to manage a successful team that has been recognized time and time again for the impact of our life skills teaching on the students that we were responsible for the positive development and growth
- I was responsible for filling and submitting the appropriate paperwork and reports to upper management as well federal, state and local agencies
- I was responsible for evaluating the staff performance and developed consensual improvement plans
- I have collaborated with the staff to promote physical, emotional, intellectual and social development activities through well-planned classroom lessons, games and outside activities
- Discussed new developments, misbehavior and concerns with parents and/or guardians in collaboration with our licensed youth therapist.
Education
Business Analysis Certificate -
Harvard University
01.2019
Real Estate Finance Certificate Real Estate -
Baruch College of The City University of New York
05.2018
BBA Business Administration And Management -
ESGIS-Cotonou
High School Diploma -
La Rose/Rosette
Skills
- Data analysis and interpretation
- Proficiency in microsoft products (Excel, Powerpoint, Word etc)
- Professional report builder (people skill) and negotiator
- Experience with a variety of key DMS and CRM systems
- Exceptional customer service before, during and after sale
- Regulatory Compliance
- Revenue Forecasting
- Financial Statement analysis and interpretation
- Automotive leasing specialist
- Leadership to ensure organizational success and growth
- B2C and B2B sales proficient
- Advanced product presentation professional
- Direct and indirect marketing strategy development and implementation
Accomplishments
- Repeatedly nominated Employee of the Month at Hillcrest Educational Centers, inc.
- Consecutively nominated Salesperson of the Month at Jaguar Land Rover Hilton Head.
- Consistently part of the Top three Business/Finance Managers as part the Peacock Auto Group by exceeding monthly expectations (PVR, PPD, CSI score, compliance... )
- Provided marketing strategy insights that when implemented resulted in high customer acquisition and sales.
- Initiated key partnerships which resulted in increased gross revenue.
Favorite Books
- AWAKEN THE GIANT WITHIN - TONY ROBINS
- PRINCIPLE - RAY DALIO
- NEVER SPLIT THE DIFFERENCE - CHRIS VOS
- EXTREME OWNERSHIP - JOCK WILLINK
- ATOMIC HABBITS - JAMES CLEAR
- GREENLIGHTS - MATTHEW McCONAUGHEY
Quote
- Where there's a Will, there's a Way - George Herbert
- In life, there's no such thing as impossible, it's always possible - Venus William
Languages
- English
- French
- Afrikaans
- Spanish
Timeline
Finance and Insurance Director/Sales Manager
Peacock Ford (Peacock Automotive Group)
07.2022 - Current
Finance and Insurance Manager/Closing Manager
Jaguar Land Rover - HHI (Peacock Automotive Group)
12.2018 - 06.2022
Senior Sales Consultant
Jaguar Land Rover - HHI (Peacock Automotive Group)
01.2018 - 09.2018
Assistant Supervisor
Hillcrest Educational Centers, Inc
04.2016 - 01.2018
Business Analysis Certificate -
Harvard University
Real Estate Finance Certificate Real Estate -
Baruch College of The City University of New York
BBA Business Administration And Management -
ESGIS-Cotonou
High School Diploma -
La Rose/Rosette
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