Zahara Agyemang
The Bronx
Summary
Motivated college student with hands-on experience in office administration and customer service. Skilled in organizing materials, managing inventory, and supporting office functions. Eager to apply strong communication and collaboration skills in an entry-level position. Committed to contributing to team success and personal development.
Overview
1
1
year of professional experience
Work History
Cashier
Key Food Stores Co- Operative
The Bronx, NY
08.2025 - 12.2025
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Handled cash management, ensuring accurate drawer balances at shift end.
- Collaborated with team members to streamline checkout processes during peak hours.
- Assisted customers with returns, refunds and resolving transaction issues.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
Office Intern
Mount Vernon Youth Bureau
Mount Vernon, NY
02.2025 - 06.2025
- Replenished office inventory, removed trash and delivered files to employees to maintain organized workplace.
- Oversaw reception area and addressed telephone inquiries.
- Organized materials and distributed to staff members.
- Organized physical files, tracking spreadsheets and reports.
- Typed, formatted and edited correspondence and other documents.
- Processed and prepared business or government forms and expense reports.
- Managed office supplies inventory ensuring adequate stock levels at all times.
- Greeted visitors and directed them to the appropriate staff members or departments.
- Provided administrative support to the office staff by answering phones, filing documents, and data entry.
Office Clerk
Mount Vernon City Hall
Mount Vernon, NY
10.2024 - 12.2024
- Assisted with the preparation of presentations by gathering data from various sources.
- Developed forms and maintained filing systems to store confidential client information securely.
- Created spreadsheets using Microsoft Excel for tracking data and creating reports.
- Answered phone calls in a professional manner and transferred calls accordingly.
- Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
- Enhanced recordkeeping storage space and usability by reorganizing physical filing systems.
- Kept office records organized and supplies well-stocked for optimal team performance.
- Managed daily office operations and maintained a clean and efficient workspace.
Education
High School Diploma -
Mount Vernon STEAM Academy
Mount Vernon, NY06.2025
BBA - Business Administration And Management
North Carolina A&T State University
Greensboro, NC05.2029
Skills
- Document management
- Time management
- Office administration
- Customer service
- Inventory management
- Effective communication
- Note-taking proficiency
- Collaboration
- Fast learner
- Adaptability and flexibility
Accomplishments
- Community Partnership Initiative Black Scholar Achievement Award (Grade 12)
- Mount Vernon STEAM Academy Principal's Honor Roll Certificate (Grade 12)
- Mount Vernon STEAM Academy Academic Achievement Award (Grade 11)
Affiliations
Sort & Distribute Food to the Community (2024)
- Set up the pantry and distributed food out to those in need in the local community.
Boxing (2024)
- Engages in combat training/hobby at home and with coach at Ready4Life.
Skateboarding (2024)
- Mainly streetskates.
Ready4Life (2023)
- Engaged in significant societal factors such as communication, conflict resolution, and problem solving. Received an outlet for opportunities.
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Cashier
Key Food Stores Co- Operative
08.2025 - 12.2025
Office Intern
Mount Vernon Youth Bureau
02.2025 - 06.2025
Office Clerk
Mount Vernon City Hall
10.2024 - 12.2024
High School Diploma -
Mount Vernon STEAM Academy
BBA - Business Administration And Management
North Carolina A&T State University