Zaher Shihata
Remote | Open To Relocate
Summary
Dynamic Product Manager with over 10 years of experience in driving platform and AI-driven product leadership. Proven track record in defining innovative product strategies and executing cross-functional initiatives that deliver measurable business impact. Adept at fostering collaboration among stakeholders, machine learning experts, data scientists, and engineering teams to enhance scalable product development and optimize performance. Committed to leveraging data-driven insights to inform decision-making and propel product success in competitive markets.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sr. Product Manager
Pindrop Inc
01.2021 - Current
- Owned strategy and roadmap for core platform and ML-powered decision systems across multiple engineering and product teams.
- Defined product strategy for an Agentic AI experience leveraging behavioral signals and large-scale data pipelines resulting in $5M in pre-sales revenue through early customer engagement.
- Led product discovery and strategy for a new AI-powered detection capability, partnering with large enterprise customers to validate needs and refine the MVP, and driving cross-functional execution through full production rollout.
- Drove experimentation cycles including hypothesis definition, KPI design, and post-launch analysis.
- Launched AI-powered copilots and agent workflows using LLMs to surface insights and improve discovery.
- Defined product vision and strategy, aligning initiatives with market trends and customer needs.
Senior Product Manager
Gameplay Network
01.2019 - 01.2021
- Led platform strategy for a multi-sided ecosystem connecting users, creators, and partners.
- Web3 Payment Gateway Development: Built and launched an integrated payment gateway supporting gameplay tokens, Ethereum, and Bitcoin payments alongside Stripe, increasing transaction volume by 35% within three months post-launch.
- Designed discovery and recommendation-adjacent flows improving content visibility and monetization.
- Expanded content supply and creator diversity through self-service onboarding tools.
- Delivered features under tight timelines through close cross-functional collaboration.
- Conducted competitive analysis to identify opportunities for differentiation in gaming products.
Product Manager
Microsoft (Nuance Communications)
01.2015 - 01.2019
- Owned product strategy for large-scale conversational platforms across Apple, Facebook, and Google ecosystems.
- Planned and led cross-functional implementation of diverse product solutions, including self-service portals, chat and messaging platforms, GUI interfaces, and text-to-speech software across asynchronous communication channels.
- Optimized routing and ranking logic for real-time conversations, improving CSAT and engagement efficiency by 90%.
- Scaled traffic and engagement by expanding supported channels and improving discovery logic.
- Managed stakeholder communications to ensure alignment on project goals and deliverables throughout lifecycle.
Product Manager | Application Developer
Dominion Enterprises
01.2013 - 01.2015
- Analyzed user behavior data to inform targeting and engagement strategies.
- Executed A/B tests and traffic experiments to optimize content placement and increase site traffic by 35%.
- Created, designed, and presented sales material to keystone marketing executives, expanding client base from Hampton Roads to US-wide with bringing in more leads.
- Analyzed user data to optimize product features, improving user engagement and satisfaction rates.
- Established key performance indicators (KPIs) to measure product success and inform strategic decision-making.
Education
B.S - Computer Science
Virginia Military Institute
Advanced Product Management AI Cert - undefined
Product Faculty
01.2024
MBA - In Progress
University of California
CASkills
- Product lifecycle management
- Drive Product Vision & Execution
- Strategic planning
- Product lifecycle management
- Cross-Team Collaboration
- Agile Product Development
- Cloud Architecture (AWS/GCP)
- AI/ML- Driven Products
- API & Microservices
- Risk & Fraud Detection
- Crypto/Web3 and Defi
- Blockchain Architecture
- Data Compliance Governance
- Data-Driven Execution
- Agentic AI, Gen AI
Certification
- CPM - Certified Product Manager
LANGUAGES
English
Spanish
Arabic
Timeline
Sr. Product Manager
Pindrop Inc
01.2021 - Current
Senior Product Manager
Gameplay Network
01.2019 - 01.2021
Product Manager
Microsoft (Nuance Communications)
01.2015 - 01.2019
Product Manager | Application Developer
Dominion Enterprises
01.2013 - 01.2015
Advanced Product Management AI Cert - undefined
Product Faculty
B.S - Computer Science
Virginia Military Institute
MBA - In Progress
University of California