Zahira Karamat-Ali
Tampa
Summary
Driven and people-focused, with a strong commitment to delivering great service and support in any role. Quick to learn, adaptable, and always ready to take on new challenges and find smart solutions to get the job done right.
Overview
7
7
years of professional experience
4
4
Languages
Work History
Costumer Service Specialist
GetixHealth
06.2021 - Current
- Managed patient billing inquiries and resolved billing issues.
- Coordinated with insurance companies to ensure accurate payments.
- Maintained confidentiality and adhered to healthcare regulations.
Coffee Barista
Joffrey's Coffee and Tea Co
12.2019 - 05.2021
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
Translator and Interpreter
Piedmont Global Language Solutions
09.2018 - 12.2020
- Enhanced client satisfaction by delivering accurate translations and interpretations within tight deadlines.
Food and Beverage Cashier
Chick Fill A
07.2018 - 05.2019
- Engaged customers to help create superior food and beverage experience.
Education
Bachelor of Science - Civil Engineering
University of South Florida
Tampa, FL 05.2001 -
Associate of Arts - Liberal Arts
Polk State College
Winter Haven, FL 05.2001 -
Skills
Customer service
Good communication skills
Complaint resolution
Customer relations
Problem resolution
Problem-solving
Timeline
Costumer Service Specialist
GetixHealth
06.2021 - Current
Coffee Barista
Joffrey's Coffee and Tea Co
12.2019 - 05.2021
Translator and Interpreter
Piedmont Global Language Solutions
09.2018 - 12.2020
Food and Beverage Cashier
Chick Fill A
07.2018 - 05.2019
Bachelor of Science - Civil Engineering
University of South Florida
05.2001 -
Associate of Arts - Liberal Arts
Polk State College
05.2001 -
Similar Profiles
Lisa TidwellLisa Tidwell
Vice President of Operations at GetixHealthVice President of Operations at GetixHealth
BALAJI GOPALAKRISHNANBALAJI GOPALAKRISHNAN
WEB DESIGNER at GetixhealthWEB DESIGNER at Getixhealth
SHANEY HOWARDSHANEY HOWARD
Medical Billing Team Lead at GetixHealthMedical Billing Team Lead at GetixHealth