Zahra Abdi Mahamud
Bloomington,MN
Summary
Dynamic Production Supervisor with a proven track record at Imagine Print Solutions, adept in promoting systems of change and leveraging strong communication skills. Excelled in building partnerships and implementing culturally sensitive programs, significantly enhancing team productivity and client satisfaction. Expert in customer service and public speaking, consistently achieving goals with creativity and flexibility.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Production Supervisor
Imagine Print Solutions
Shakopee, MN
04.2013 - Current
- Supervised production line to ensure production orders were completed on a timely basis
- Monitored progress and tracked it
- Motivated team members to meet production goals
- Always ensured safety rules and kept careful inventories of parts
- Completed requisitions and orders as needed
- Conferred with management regarding production line issues and goals
Community Health Worker
M Health Fairview Clinic - Rose lawn
Maplewood, MN
12.2019 - 12.2019
- Assisted patients in navigating the health and human services system by teaching people the knowledge and skills they needed to obtain care
- Connected with patients to ensure they knew of their appointments as well as taking their calls using excellent communication skills
- Informed patients of the risks of unhealthy behaviors and encouraged them to adjust their lifestyles
- Served as a liaison between healthcare providers and community organizations.
Child Care Worker
Star Daycare
Minneapolis, MN
10.2016 - 09.2018
- Kept and maintained records on individual children including daily observations and details on activities, types of meals served, medications, and first aid administered
- Prepared and planned simple activities such as games, show-and-tell, outdoor excursions, and field trips
- Instructs and continuously guides children on proper hygiene practices including toilet habits and cleanliness procedures
- Provides counseling and/or therapy sessions to children who have learning disabilities or are lagging in the program
Education
Associate of Arts - Certified
Phlebotomy Training Specialists
7550 France Ave S Suite 245, Edina MN 5543512-2024
Associate of Science - Community Health Worker
Minneapolis Community and Technical College
Minneapolis, MN12.2019
Skills
- Promoting systems of change
- Strong communication skills
- Public speaking
- Customer service
- Documentation skills
- Building partnerships
- Knowledge in implementing culturally sensitive programs
- Creative and flexible
Skills
- Promoting systems of change: the ability to understand individuals and organizations about the various systems with which they interact
- Strong communication skills, both written and speaking: I have excellent public speaking, customer service, and documentation skills. I can easily convey information to the target audience.
- Building partnerships with community organizations through mutual respect and trust: I have extensive knowledge in building relations with organizations and individuals while maintaining professional boundaries.
- Knowledge in implementing culturally sensitive programs to reach underserved communities
- Creative and flexible to meet organization mission.
Summary
- Certified Community Health Worker as of 12/01/19
- Over five years of experience working with diverse populations of people in a customer-oriented environment
- Ability to adapt quickly and solve conflicts by finding constructive solutions
- Fluent in English and Somali
Certification
- COMMUNITY HEALTH WORKER
- Phlebotomy
Timeline
Community Health Worker
M Health Fairview Clinic - Rose lawn
12.2019 - 12.2019
Child Care Worker
Star Daycare
10.2016 - 09.2018
Production Supervisor
Imagine Print Solutions
04.2013 - Current
Associate of Arts - Certified
Phlebotomy Training Specialists
Associate of Science - Community Health Worker
Minneapolis Community and Technical College
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