Zahra Ahmadi
Parsippany,NJ
Summary
Adept at ensuring HIPAA compliance and enhancing patient care, my tenure at New Jersey Cardiovascular Group honed my skills in medical equipment operation and effective communication. Achieved significant improvements in clinical documentation accuracy and patient satisfaction through meticulous attention to detail and a proactive approach to patient assessments. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
14
14
years of professional experience
Work History
Registered Medical Assistant
New Jersey Cardiovascular Group
12.2018 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
- Collected and documented patient medical information such as blood pressure and weight.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Measured patient pulse oximetry.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians in providing quality care by accurately performing clinical tasks, such as taking vital signs and administering medications.
Career Development Staffing Coordinator
Eastwick Colleges
12.2017 - 12.2018
- Worked closely with other campus partners to direct most cohesive and beneficial service to students, faculty and university.
- Provided valuable interview coaching and feedback guiding candidates towards better representation of their skills leading up to successful hires.
- Maintained an extensive database of qualified candidates, enabling quick response times to client staffing requests.
- Assisted students with creating successful search documents such as resumes, cover letters and applications.
- Provided individual and group career development services to students.
- Assisted students in skill development such as job searching, networking, ethical conduct and negotiations.
Front End Supervisor
Party City
10.2010 - 12.2013
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Ensured compliance with company policies and local regulations through regular audits of cash registers, transaction records, and employee behaviors on duty.
- Implemented improved cash handling procedures, reducing discrepancies and ensuring accurate financial records.
- Trained new hires in customer service excellence, contributing to noticeable improvement in customer satisfaction ratings.
- Managed inventory levels at checkout, ensuring that high-demand items were always available.
Education
Associate of Applied Science - Diagnostic Cardiovascular Sonography
Eastwick College
Ramsey, NJ05.2017
Skills
- Medical Terminology
- Immunization Administration
- HIPAA Compliance
- Laboratory Specimen Collection
- Clinical Documentation
- Anatomy and Physiology Knowledge
- Preventive Healthcare Measures
- Medication Administration
- Patient Assessments
- Medical Equipment Operation
- Diagnostic Testing Assistance
- Medical Records Management
- Medical terminology knowledge
Timeline
Registered Medical Assistant
New Jersey Cardiovascular Group
12.2018 - Current
Career Development Staffing Coordinator
Eastwick Colleges
12.2017 - 12.2018
Front End Supervisor
Party City
10.2010 - 12.2013
Associate of Applied Science - Diagnostic Cardiovascular Sonography
Eastwick College
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