Zahra Arif
Woodbridge,VA
Summary
Dedicated professional with strong customer service capabilities and a collaborative approach. Successfully resolves guest concerns while maintaining an organized work environment, ensuring safety and efficiency. Trains new staff to uphold service standards and contributes to team success.
Overview
7
7
years of professional experience
Work History
Cashier and Server
Ashburn Kabob
Ashburn, VA
07.2024 - 04.2026
- Provided exceptional customer service by addressing and resolving guest concerns or complaints.
- Coordinated with kitchen staff to relay special requests and dietary restrictions from customers.
- Maintained general knowledge of menu food items and pricing.
- Restocked service station and completed dining room side work to support team workflow.
- Conducted inventory checks on tableware and supplies, ensuring timely restocking.
Daycare Assistant
Soraya's Home Daycare
Gainesville, VA
02.2022 - 09.2023
- Developed and guided developmentally appropriate activities that built skills and encouraged exploration.
- Ensured safety of all children by following daycare policies and procedures.
- Provided comfort, reassurance, and encouragement to support children's emotional well-being.
- Set up materials needed for daily activities, such as arts and crafts or storytelling sessions.
- Maintained accurate records of attendance, behavior, and activities to ensure compliance with facility requirements.
Cashier and Server
Sterling Kabob
Sterling, VA
07.2019 - 05.2020
- Greeted tables with hospitality and provided customer service to enhance guest experience.
- Trained new servers in company policies, guest service standards, and best practices.
- Secured cash and counted register totals to ensure accuracy and accountability.
- Completed activity reports and updated transaction records to maintain operational integrity.
- Followed safety, sanitization, and food handling guidelines.
Education
Bachelor of Science - Biology
George Mason University
Fairfax, VA05-2028
Skills
- Customer Service
- Accuracy in Transactions
- Inventory Management
- Operational Planning
- Time Management
- Work Task Prioritization
- Teamwork
Languages
Farsi
Timeline
Cashier and Server
Ashburn Kabob
07.2024 - 04.2026
Daycare Assistant
Soraya's Home Daycare
02.2022 - 09.2023
Cashier and Server
Sterling Kabob
07.2019 - 05.2020
Bachelor of Science - Biology
George Mason University