Zahra Khan
New York City,New York
Summary
Experienced strategic PMO Program Manager, known for high productivity and efficient task completion. Skilled in project lifecycle management, risk mitigation strategies, and stakeholder communication. Excel at leadership, problem-solving, and adaptability skills to navigate complex projects successfully. Committed to delivering projects on time and within budget while fostering team collaboration and innovation.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior PMO Program Manager, Enterprise Engineering
NBCUniversal
New York, NY
10.2021 - 04.2024
- Led operational planning and execution for the 30 Rock tour campaign, managing timelines, resources, coordinating brief creation, and performance reporting, while ensuring alignment with user experience strategy
- Provided operational support for marketing programs, trained other program managers, and streamlined processes to improve efficiency
- Collaborated with C-suite executives and cross-functional teams to deliver high-impact programs on time and within budget, offering data-driven insights to guide strategic decisions
- Drove successful product launches through collaboration with engineering, product, and design teams, balancing priorities to ensure timely and impactful delivery
- Developed and executed e-commerce strategies to enhance traffic, conversion, and sales, overseeing platform performance and user experience
- Managed program charters, budgets, schedules, and risks, while building strong partnerships across internal teams, external suppliers, and executives to drive project success
Project Manager II
AT&T Government Solutions, Inc
Oakton, VA
05.2019 - 10.2021
- Reviewed reports from government customers, providing analysis support as needed
- Led and managed all phases of the full life-cycle SAP implementation
- Assisted with SAP modules, guiding application developers on system convergence
- Maintained data in databases and Excel spreadsheets, providing analysis support for cross-functional teams
- Conducted user acceptance testing to enhance quality and efficiency of customer peripheral applications
Contracts Operations Specialist
MicroStrategy
McLean, VA
04.2017 - 05.2019
- Led and participated in meetings to edit documentation, including diagrams and charts, to enhance system changes for development
- Provided support to the worldwide commercial licensing and sales teams, maintaining accurate records in the online Contracts database and communicating with field personnel
- Ensured client deliverables met scope, budget, and schedule requirements, collaborating with Sales, Finance, Procurement, and Legal teams
- Managed multiple projects, overseeing data cleansing activities, tracking agreements, and addressing issues to ensure accurate sales data and smooth contract execution
- Acted as the primary point of contact for sales teams' reporting, planning, and strategic analysis, and played a key role in tracking and reporting data to close out contracts at quarter-end
Lead PMO Program Manager, NBC News Product & Strategy
NBCUniversal
New York, NY
- Launched PMO for the News department, working with C-suite executives to define strategic objectives, standardize project management processes, and implement governance frameworks, improving efficiency and alignment with corporate goals
- Managed a team of project managers, product owners, designers, and developers, providing guidance on risk mitigation and coordinating team milestones
- Facilitated alignment on key milestones among technical teams, effectively managing escalations and fostering collaboration
- Led ROI analysis, P&L management, cash flow analysis, and risk assessments to ensure project financial health and successful outcomes
- Delivered significant improvements in project initiation and planning (83%) within the first four months, enhancing cross-functional alignment and execution
- Drove implementation of project management standards, managed project status updates, budgets, and vendor relationships, and delegated tasks to ensure project success
PMO Project Manager, Enterprise Applications
NBCUniversal
New York, NY
- Maintained program project plans, ensuring timely status reporting and risk/issue tracking
- Supported the PMO function by developing process flows, policies, and procedure templates
- Managed project data in the PMO tool and maintained the master program schedule for enterprise applications
- Scheduled and prepared content for PMO monthly portfolio reviews, including executive status updates and risk documentation
- Prepared and presented reports, ensuring clear communication of project milestones, risks, and progress to leadership
Education
Bachelor of Science - Business Management
Virginia Commonwealth University
Richmond, VASkills
- Asana
- Best Practices
- Business Management
- Confluence
- Contracts Management
- Cross-Functional Collaboration
- Data Analysis
- Data Cleansing
- Data-Driven Insights
- E-Commerce Strategies
- Effective Communication
- Financial Analysis
- G-Suite
- Interpersonal Skills
- JIRA
- MAC & Windows Products
- Marketing Programs
- Mondaycom
- MS Office Suite
- Operational Planning
- Performance Reporting
- Scope management
- Portfolio management
- Schedule management
- Project status reports
- Workstream organization
- Project management expertise
- Program Intake
- Program Management
- Project Management Professional
- Project Planning
- Quality Assurance
- Risk Assessment
- Salesforce
- SAP Implementation
- SharePoint
- Smartsheet
- Stakeholder Management
- Strategic Analysis
- Business partner relationship management
- Team Collaboration
- User Acceptance Testing
- Vendor Management
Certification
PMP Certification, 01/01/24
Timeline
Senior PMO Program Manager, Enterprise Engineering
NBCUniversal
10.2021 - 04.2024
Project Manager II
AT&T Government Solutions, Inc
05.2019 - 10.2021
Contracts Operations Specialist
MicroStrategy
04.2017 - 05.2019
Lead PMO Program Manager, NBC News Product & Strategy
NBCUniversal
PMO Project Manager, Enterprise Applications
NBCUniversal
Bachelor of Science - Business Management
Virginia Commonwealth University
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