ZAI NA
Los Angeles,CA
Summary
Very personable and professional while engaging with customers. Is very quick to learn new skills. Consistently delivers exemplary customer service. Remains calm and composed in busy work settings.
Overview
1
1
year of professional experience
Work History
Medi-Cal: Peer Support Specialist
Los Angeles LGBT Center, Youth & Family Services
Los Angeles, CA
07.2025 - Current
- Facilitated peer-led discussions on mental health and wellness topics.
- Provided emotional support to LGBTQ+ youth in individual and group settings.
- Developed outreach materials to promote support services for youth and families.
- Maintained confidentiality while documenting client interactions and progress notes.
West Hollywood Library Seasonal Hire
West Hollywood Library
Los Angeles, CA
01.2025 - 05.2025
- Assisted patrons with locating library materials and using resources.
- Organized and shelved books according to classification systems.
- Supported library programs by setting up events and preparing materials.
- Maintained cleanliness and orderliness of library spaces for patrons.
Dog Caretaker Intern
La Dogworks
Los Angeles, California
06.2024 - 07.2024
- Responsible for providing daily care and exercise to all dogs in the facility, including feeding, grooming and cleaning up after them.
- Organized individual play times with each dog to ensure their physical and emotional well-being.
- Conducted regular health checks on animals, monitored their behavior and reported any changes or concerns to supervisor.
Education
GED -
Lakeside Highschool (Graduated With 3.8 GPA)
Lake Elsinore, CA07-2023
Licensed Peer Support Specialist - Mental Health Counseling
CAPS Academy
Sacramento, CASkills
- Quick to learn new procedures
- Very accommodating to customers
- Multitasks efficiently
- Has culinary experience
- Works extremely well with others
- Can handle things very well alone
Rerences
Social Services Instructors:
- Josh Rameriz Mercado: jramirezmercado@lalgbtcenter.org
- Kaitlin Stecklein: kstecklein@lalgbtcenter.org
Timeline
Medi-Cal: Peer Support Specialist
Los Angeles LGBT Center, Youth & Family Services
07.2025 - Current
West Hollywood Library Seasonal Hire
West Hollywood Library
01.2025 - 05.2025
Dog Caretaker Intern
La Dogworks
06.2024 - 07.2024
GED -
Lakeside Highschool (Graduated With 3.8 GPA)
Licensed Peer Support Specialist - Mental Health Counseling
CAPS Academy
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