Lotsie Holton
St Louis,MO
Summary
Energetic and dependable team member with a strong record of boosting customer satisfaction and sales performance. Skilled in retail operations, visual merchandising, and maintaining organized, customer-ready displays. Consistently recognized for punctuality, strong work ethic, and excellent customer feedback. Reliable team player known for integrity, clear communication, and professionalism in both high-volume and slower-paced settings.
Overview
3
3
years of professional experience
Work History
Sales Associate
HK Fine Estate Jewelry
St Louis, MO
09.2022 - 01.2025
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection and styling.
- Maintained up-to-date knowledge of store merchandise.
- Organized shelves according to size, color, and style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained cleanliness of store environment including floors, windows, and displays.
- Answered incoming telephone calls to provide store and product information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Cleaned shelves, counters and tables to maintain an organized store.
Camp Counselor
Harbor Point Association
Harbor Springs, Michigan
06.2022 - 08.2024
- Organized and supervised camp activities such as swimming, arts and crafts, bike rides, and sports.
- Maintained a calm and reassuring presence for campers and staff in a fast-paced, high-energy environment.
- Adapted quickly to shifting circumstances by using creative thinking to resolve issues, while keeping campers safe
- Facilitated group problem-solving discussions to build positive relationships among campers.
- Assisted in developing weekly plans for various age groups.
- Communicated regularly with parents regarding their child's progress at camp.
- Collaborated with other counselors in planning fun events such as day activities and talent shows.
- Engaged children in arts and crafts, singing, sports activities, games, and field trips while maintaining safe environment.
Education
High School Diploma -
Mary Institute Country Day School
Saint Louis, MO05-2028
Skills
- Retail loss prevention
- Merchandising and sales
- Exceptional customer service
- Strong communication skills
- Positive and professional
- Adaptable to all groups
- Product knowledge guidance
- Quick and adaptive problem solver
- Fast-paced multitasking
- Hospitality and accommodation
- Inventory control procedures
- Excellent time management
- Energetic, self-starter
- Cleaning and sanitation
- Efficient under pressure
- Quick to learn new procedures
Languages
English
Native/ Bilingual
French
Professional
Accomplishments
- Named “Counselor of the Week” seven times for outstanding leadership, positivity, and camper engagement
- Achieved Honor Roll status for three consecutive years through consistent academic integrity and strong work ethic
References
References available upon request.
Timeline
Sales Associate
HK Fine Estate Jewelry
09.2022 - 01.2025
Camp Counselor
Harbor Point Association
06.2022 - 08.2024
High School Diploma -
Mary Institute Country Day School
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